Compliance Analyst

Found in: Whatjobs IN C2 - 2 weeks ago


mumbai, India EarnYoung Full time
NOTE: THIS IS A NIGHT SHIFT OPPORTUNITY, APPLY ONLY IF YOU AGREE TO WORK IN NIGHT SHIFT
Job Role: Compliance Analyst
Salary: 4.5 LPA to 5 LPA
Experience: 1 year +
Mode: Work From Office
Shift Timings: 7 PM to 4 AM IST (US Shift)
Address: D-211, GHATKOPAR INDUSTRIAL ESTATE, BEHIND R-CITY MALL, OFF: L.B.S. MARG, GHATKOPAR- W MUMBAI MH 400086 (candidates needs from mumbai only)
Job Description:
As a Compliance Executive in 3rd Party Collections, you will play a crucial role in ensuring adherence to regulatory guidelines and compliance standards specific to the collections industry. The primary focus will be on client support, consumer email support, dispute management support, file reviews, and effective communication within the organisation.
Responsibilities:
Dispute Management Support: Assist in managing and resolving disputes in compliance with industry regulations, Work closely with internal teams to investigate and address any compliance-related disputes.
Consumer Email Support: Respond promptly and professionally to consumer emails, addressing compliance-related concerns and queries.Provide clear and concise information regarding compliance procedures.
Client Support: Collaborate with clients to address inquiries related to compliance procedures and regulations. Ensure a clear understanding of client requirements and maintain proactive communication channels.
File Reviews: Conduct thorough reviews of collection files to ensure compliance with the Fair Debt Collection, Practices Act (FDCPA) and other relevant 3rd party regulations, Identify and rectify any discrepancies or non-compliance issues in a timely manner.
Communication: Maintain open lines of communication with internal teams to disseminate information regarding compliance updates and changes. Collaborate with stakeholders to implement corrective actions and improvements based on compliance feedback.
Required Skills:
Fair Understanding of FDCPA & Other 1st and 3rd Party Related Regulations: Possess in-depth knowledge of the Fair Debt Collection Practices Act and other relevant 3rd party regulations.
Attention to Detail, Time Management, and Decision-Making Skills: Demonstrate a keen attention to detail when reviewing files and handling compliance-related tasks. Effectively manage time to meet deadlines and make informed decisions in compliance matters.
Teamwork and Individual Work: Work collaboratively with team members and other departments to ensure a cohesive approach to compliance. Ability to work independently when necessary, taking ownership of compliance tasks and responsibilities.
Follow-Up and Implementation: Be vigilant in following up on compliance-related plans and ensuring their effective implementation. Provide timely feedback and updates on the progress of compliance initiatives.
3rd Party Collections Experience: Possess a minimum of 2 years of hands-on experience in 3rd party collections. Demonstrate a track record of successfully navigating and managing compliance issues in a collection’s environment.
Flexibility and Sense of Urgency: Demonstrate flexibility in adapting to changing compliance requirements. Act with a sense of urgency to address and resolve compliance issues promptly.
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