Senior Process and Compliance Analyst

3 weeks ago

mumbai, India QAD Full time
Job Description

The Senior Process and Compliance Analyst will Manage process & compliance activities to implement and maintain industry best compliance and security frameworks like ISO, CSA, SSAE18 SOC, NIST, FDA, NIS, TISAX etc. Focus is to drive consistency across QAD in maintaining compliance controls and in maintaining applicable regulatory compliance requirements in the areas of Information Security, Service Management, Risk Management, Business Continuity Management, Privacy Management, Quality Management System, etc.

Performs gap analysis for compliance standards upgrades and guides functional teams in implementing required controls, and in updating policy and procedures.

Conducts internal compliance audits and demonstrates controls during external compliance assessments.

Note: The role requires the person to work in between 11 am to 11 pm (any 9 hour shift) 

Responsibilities:

Compliance Management:

Manages and conducts internal process and security compliance audits

Manages and participates in external compliance audits and presents evidence and controls

Manages customer audit requests and coordinates with the global teams in gathering and presenting evidence

Documents audit observations/findings and follows-up with the impacted parties for closure of the audit findings

Performs gap analysis for certification upgrades and implements updates

Keeps track of changes to regulatory requirements

Process/Policy Management:

Ensures that process and policy documents meet the compliance control requirements 

Works with respective business teams to implement missing controls, and assist the teams to update policy/process documents

Maintains compliance related registers like Risk, Continuous Improvements, etc.

Delivers training as required to the global teams on various compliance frameworks

Assists business functions in performing business impact analysis and in maintaining business continuity plans

Security/Quality/Risk assessment Questionnaires response:

Works with the global business functions in responding to third party questionnaires

Continuous Learning:

Proactively develops skill and knowledge on security and compliance standards and frameworks

Stays attuned to changes in industry compliance and regulatory requirements

Qualifications

Education/Certification: Bachelor in Engineering, Computer Science, IT, ISO 27001, ISO 20000 Lead Auditor Certifications are preferred (or achieved within 12 months)

Experience:  5+ years of Industry Experience that includes Compliance, Service and Security Managements, Cybersecurity best practice, etc.

Familiarity with industry leading compliance frameworks ( CSA STAR, SSAE18 SOC 1 / SOC 2, ISO 27001 , ISO 20000, ISO 9001, FDA, NIST, NIS 2, TISAX, etc.) 

Exposure to compliance audit process

Process training delivery

Computer skills: 

Knowledge of System/Network security and business operations

Knowledge on Project Management methodology, training material preparation and spreadsheets are preferred

Good business procedure writing skill

Other knowledge or skills: : 

Analytical and Problem Solving ability

Customer service skills and proven ability to perform in fast-paced environment

Good communication skills and ability to handle sensitive matters with tact and diplomacy

Able to work independently

Capable of exercising judgment and discretion while utilizing company policies and practices to determine appropriate actions.

Additional Information

Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance. Opportunity to join a growing business, launching into its next phase of expansion and transformation. Collaborative culture of smart and hard-working people who support one another to get the job done. An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy. Compensation packages based on experience and desired skill set

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