Senior Manager- Strategy&Operations

Senior Manager / Associate Director- Student Success About Virohan Founded in 2018, by Kunaal Dudeja, Nalin Saluja and Archit Jayaswal, Virohan is an education-to-industry partner, shaping the future of healthcare education. It enables India's top universities to deliver best-in-class undergraduate programs such as Optometry, MLT, Hospital Administration, OTT, MRIT, and more. Combining cutting-edge technology, learner-centric innovations, and strong industry partnerships, Virohan equips students with skills that go beyond degrees, preparing them for meaningful careers in healthcare. By 2030, Virohan aims to impact a million aspiring healthcare professionals and collaborate with over 100 universities across India to transform education and strengthen healthcare. We are backed by Blume Ventures, Rebright Partners (Japan), Elea Foundation and Artha Impact (Switzerland), Yunus Social Business (Germany), AngelList, and Keiretsu Forum, among others. Virohan operates at the intersection of education and Healthcare—two industries that have entered a new phase of rapid growth post-pandemic. The time to make your mark in this space is now We’re looking for entrepreneurs to join us in building the next unicorn. Our Social Media: Instagram - LinkedIn - YouTube - Media Coverage: What our investors say about Virohan? Forbes Asia 2024 Website: About the Role We are looking for a Senior Manager/ Associate Director - Student Success who will serve as a growth enabler for the student experience and outcomes at Virohan. This role is well-suited for someone who has worked as a Category Manager, Program Manager, or Growth Manager — someone who is comfortable identifying business problems using data, breaking them down into structured hypotheses, running experiments, and scaling solutions across functions. You will work on the full problem-solving lifecycle: (1) identifying issues, (2) building and testing interventions, and (3) converting successful solutions into repeatable processes that improve retention, engagement, learning outcomes, and student success metrics at scale. Key Responsibilities 1. Identify Problems Through Data & Insights Analyse student lifecycle data and performance metrics to spot patterns, drop-offs, and friction points. Create dashboards or frameworks to track leading indicators across engagement, attendance, learning, and completion. Conduct structured root-cause analyses to break down broad challenges into solvable components. 2. Build and Test Solutions (Growth Experiments) Prioritise which problems to solve based on impact, urgency, and scalability. Design interventions or experiments around improvements in student engagement, delivery, support, and behaviour. Run pilots end-to-end: hypothesis, design, rollout, measurement, iteration. Track the success of experiments through clear metrics and improve based on learnings. 3. Convert Solutions into Scalable Processes Translate successful experiments into standardised processes, SOPs, playbooks, and workflows. Lead cross-functional collaboration with Operations, Academics, Product, and Centre teams to roll out new practices. Establish adherence metrics and monitoring systems to ensure consistency across centres. Work with product/tech teams where necessary to embed processes into systems for long-term scalability. You are the right fit if: You have 5–8 years of experience in Category Management, Program Management, Growth, or Consulting. You have independently owned a business vertical, problem statement, or program with clear KPIs. You use data to diagnose problems and break down complex issues into solvable parts. You have hands-on experience in building interventions, running pilots, and scaling processes. You communicate clearly and work effectively across multiple teams. You are structured, analytical, and comfortable managing ambiguity. You enjoy working on long-term systems while delivering short-term measurable improvements. What’s in it for you: Opportunity to influence core student outcomes in a fast-scaling organisation. Work directly on high-impact initiatives around retention, engagement, and learning success. High ownership role with visibility across leadership and major business functions. Collaborative, transparent culture with a strong focus on problem-solving and continuous improvement. Competitive compensation and growth potential into larger strategic roles.