Director/Sr Director/AVP Strategic accounts

1 month ago

Bangalore Urban, India Algonomy Full time

ROLE : Director/Sr Director/AVP Strategic accounts - MEA

LOCATION : Dubai (To start with Bangalore)

REPORTING TO : SVP Sales & BD

EXPERIENCE : >=15 Years


BRIEF DESCRIPTION


Seeking an energetic, empathetic and systematic leader to build strong customer relationships and fuel revenue growth using Algonomy’s products and analytics service offerings in strategic accounts. Strategic account includes large accounts with expansion opportunities in multiple countries, business units, brands.


Links for Algonomy’s Product portfolio




BROAD RESPONSIBILITIES :


1) Relationships

  • Continuously develop and nurture strong, trust-based relationships with key stakeholders, including C-suite executives and decision-makers across Algonomy’s merchandising and marketing products . This includes CMO, CDO, Head eCommerce, Head Customer Analytics, Head of Merchandising, Head of Supply chain, CIO, etc.
  • Develop and execute a key stakeholder mapping plan on a quarterly basis. This is critical considering the nature of strategic accounts (Multiple businesses, brands, countries)


2) Growth

  • Create an annual account plan and organise Qtrly reviews with Algonomy executives.
  • Identify growth (cross-sell/ Upsell ) opportunities and manage the entire cycle from lead generation to closure.
  • Develop and execute personalised marketing plan on a quarterly basis in partnership with marketing team (demand gen, product marketing)


3) Strategic Reviews

  • Attend Quarterly business reviews (QBR) along with CSM (Customer Success Manager) and CSA (Customer Success Architect).
  • Review QBR content and provide input to create a compelling narrative.


4) Advocacy

  • Work with CSM, CSA and the client to transform customer to advocate.
  • Tangible advocacy artefacts include PR, Case studies, Video testimonials etc.



5) Escalations

  • As the account director, manage client escalations in conjunction with CSM, CSA and other key stakeholders.


6) Risks, Commercials & Contracts

  • Monitor and mitigate account risks in conjunction with CSM and CSA
  • Review and ensure Contract compliance to prevent revenue leakage and avoid out-of-contract situations.
  • Own all Commercials submitted to Client.


METRICS FOR THIS ROLE

  • Growth of Business: e.g. Incremental ACV in form Cross-Sell ACV and large Upsell ACV
  • # of Customer advocacy artifacts (Case study, Video testimonial, PR, Analyst reviews etc)


ESSENTIAL QUALIFIERS FOR THIS ROLE:


  • Min 15 years of experience . Atleast 5 years of work experience in MEA.
  • Proven experience in closing SaaS deals> $150,000 and services deals > $500,000
  • Proven experience in handling large accounts in MEA
  • Proven experience working with at least five Retail Clients
  • Past experience experience in min two areas (Data management, Customer Analytics, Personalisation, Demand forecasting, Marketing Automation, Supplier Collaboration)
  • Has strong executive presence.
  • Excellent communicative skills both verbally and in written form.
  • Past experience in working in matrix org structure.
  • Past experience and/or Strong determination of thriving in chaos.


About Company:

Algonomy (previously Manthan-RichRelevance) is a global leader in algorithmic customer engagement powering digital first strategies for retailers and brands. With industry-leading retail expertise in connecting demand to supply with a real-time customer data platform as the foundation, Algonomy enables 1:1 omnichannel personalization, customer journey orchestration and customer analytics with Xen AI at its core.

Globally, over 400 retail brands such as HP, L’oreal, Tiffany & Co, Aldi, McDonalds, Zalora and Pizza Hut use Algonomy’s made-for-retail solutions to orchestrate hyper-personalized customer engagement and optimize their merchandising and supplier management. Algonomy, which stands for “systematized knowledge of algorithms”, provides rapid time to value across acquisition, conversion, growth and loyalty with its 300+ pre-built algorithms.


Headquartered in San Francisco and Bangalore, our presence spans over 20 countries. To learn more, please visit

  • Art Director

    3 weeks ago

    Bangalore Urban, India Tag Full time

    At Tag, we help brands stand out and sell more by delivering impactful content, at speed and scale and across channels & geographies. With over fifty years of production experience for some of the world’s biggest brands, we partner with our clients to create work that is efficient, effective, and more importantly tells a story. We are a dynamic and...

  • Art Director

    3 weeks ago

    Bangalore Urban, India Tag Full time

    At Tag, we help brands stand out and sell more by delivering impactful content, at speed and scale and across channels & geographies. With over fifty years of production experience for some of the world’s biggest brands, we partner with our clients to create work that is efficient, effective, and more importantly tells a story.We are a dynamic and...

  • Associate Director/Director

    2 days ago

    bangalore, India Eka Software Solutions Full time

    About us: Eka Software Solutions is the No. 1 Commodity Management Platform in the world. Eka is the global leader in providing digital commodity management solutions driven by Cloud, Blockchain, Machine Learning and Analytics. The company’s best-of-breed solutions serve the entire trading value chain across agriculture, energy, metals and mining and...

  • Art Director

    3 weeks ago

    bangalore, India Tag Full time

    At Tag, we help brands stand out and sell more by delivering impactful content, at speed and scale and across channels & geographies. With over fifty years of production experience for some of the world’s biggest brands, we partner with our clients to create work that is efficient, effective, and more importantly tells a story.We are a dynamic and...

  • Director of Engineering

    1 month ago

    bangalore, India Webologix Ltd INC Full time

    Job Title : Director of EngineeringLocations : Bengaluru, Karnataka, IndiaType of hire : FulltimeTotal Experience : 15-20 YearsRelevant Experience : 10+ YearsJob Description:As a Director of Engineering, you will be leading a delivery team to build a highly scalable and extensible big data team that provides the foundation for collecting, storing,...

  • Director-Technology

    1 month ago

    bangalore, India Virtusa Full time

    Director-Technology - CREQ185320 Description Data Governance Architect The Director of Technology is responsible for the overall technical strategy, development and implementation of data governance across the organization. The successful candidate will have a deep understanding of data governance principles, processes, and technology, as well as the...

  • ZapCom - Director of Engineering

    1 month ago

    bangalore, India ZapCom Solutions Pvt Ltd Full time

    Position : Director of Engineering/Sr.Director of Engineering. Location : Bangalore. Role Description : As a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for...

  • ZapCom - Director of Engineering

    4 weeks ago

    Bangalore, Karnataka, India ZapCom Solutions Pvt Ltd Full time

    Position : Director of Engineering/Sr.Director of Engineering. Location : Bangalore. Role Description : As a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for...

  • ZapCom - Director of Engineering

    2 weeks ago

    Bangalore, India ZapCom Solutions Pvt Ltd Full time

    Position : Director of Engineering/Sr.Director of Engineering. Location : Bangalore. Role Description : As a Director of Engineering, you will be leading the engineering charge within ZapCom, working closely with product owners, architects, senior engineers, and developers as well as the company leadership team and clients .You will be responsible for...

  • Director - Performance Marketing

    3 weeks ago

    Bangalore Urban, India Unacademy Full time

    DIRECTOR – PERFORMANCE MARKETINGRole SummaryThe Director - Performance Marketing establishes and implements digital strategy to drive revenue and grow business for Unacademy’s Business Categories. The ideal candidate will serve as the digital thought leader, helping to identify trends, evolving best practices, and new technologies/tools for all digital...

  • Director, Data Analytics

    1 week ago

    bangalore, India Clarivate Full time

    Job Overview We are looking for a dynamic individual to lead, manage, and grow our real-world data (RWD) evidence generation and advanced analytics services team based in India. Working closely with the Senior Director, you will lead the team to support and collaborate with our North American and European RWD/E analytics and consulting leads to deliver...

  • Director of Photography

    2 weeks ago

    bangalore, India LWYD Interactive Full time

    Job Title:  Director of PhotographyLocation:  JP Nagar, BangaloreCompany:  LWYD InteractiveAbout LWYD Interactive:LWYD Interactive is a cutting-edge digital media and production company that specializes in crafting visually stunning and impactful digital content for a variety of platforms. Our mission is to innovate visual storytelling through...

  • Physical Education Director

    4 weeks ago

    Bangalore, India Living Space Full time

    Required Lady Physical Education Director For PES University Electronic City Campus BangaloreExperience : 1 - 2 YearsNo. of Openings : 2Education : Professional DegreeRole : Physical Education DirectorIndustry Type : Education / Teaching / Training / Colleges /Institutes / UniversitiesGender : FemaleJob Country : India

  • Physical Education Director

    3 weeks ago

    Bangalore, India Living Space Full time

    Required full time physical education director for PES University, Electronic City campusExperience : 1 - 2 YearsNo. of Openings : 1Education : Professional DegreeRole : Physical Education DirectorIndustry Type : Education / Teaching / Training / Colleges /Institutes / UniversitiesGender : FemaleJob Country : India

  • Director of Photography

    2 weeks ago

    bangalore, India LWYD Interactive Full time

    Job Title:  Director of Photography  Location:  JP Nagar, Bangalore Company:  LWYD Interactive  About LWYD Interactive: LWYD Interactive is a cutting-edge digital media and production company that specializes in crafting visually stunning and impactful digital content for a variety of platforms. Our mission is to innovate visual storytelling through...

  • Director of Marketing

    1 week ago

    Bengaluru/ Bangalore, India SILVERMINE SOFTWARE Full time

    Apply for Director Of Marketing, Career Progress Consultants in Bengaluru/ Bangalore for 12 - 15 Year of Experience on TimesJobs.com.

  • Associate Director of Engineering

    20 hours ago

    Bangalore Urban, India MakeMyTrip Full time

    Job Title: Associate Director of Engineering – Frontend (Mobile and Web) (Bangalore)Company OverviewAt MakeMyTrip, our mission is to provide exceptional travel experiences for our customers. We pride ourselves on continuously innovating our technology and products to meet the dynamic needs of the rapidly evolving travel ecosystem. Within MakeMyTrip, the...

  • Director - International CMC RA

    4 weeks ago

    Bangalore, India AstraZeneca Full time

    Job Title: Director - International CMC RA Career Level - F Introduction to Role: Join us as a Regulatory Affairs Director in our Biopharmaceuticals R&D division. In this role, you will support and coach across CMCRA for products/projects and/or specialist areas. You will have an in-depth understanding of the complexity and challenges required for...

  • Director - International CMC RA

    3 weeks ago

    bangalore, India AstraZeneca Full time

    Job Title: Director - International CMC RA Career Level - F Introduction to Role: Join us as a Regulatory Affairs Director in our Biopharmaceuticals R&D division. In this role, you will support and coach across CMCRA for products/projects and/or specialist areas. You will have an in-depth understanding of the complexity and challenges required...

  • Director - Assurance - Bangalore

    1 week ago

    bangalore, India BDO in India Full time

    About FirmBDO India LLP is the India member firm of BDO International. BDO India offers strategic, operational, accounting, tax & regulatory advisory and assistance for both domestic and international organisations across a range of industries. We are led by more than 300 Partners & Directors with a team of over 8500 professionals operating across 13 cities...