Servicenow developer

1 week ago

India Tek Support Full time

Service Now Interview Trainer We are looking for a highly experienced Service Now Interview Trainer with a minimum of 10+ years of hands-on experience in Service Now development, administration, and solutioning. The trainer will be responsible for preparing candidates for Service Now interviews through structured training programs, real-time scenarios, and mock sessions. Responsibilities Conduct interview training sessions on all major Service Now modules: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM – HAM, SAM, Cloud Insights) Strategic Portfolio Management (SPM / PPM) Governance, Risk, and Compliance (GRC) Security Operations (Sec Ops) HR Service Delivery (HRSD) Customer Service Management (CSM) Provide module-wise interview question preparation (basic to advanced). Conduct mock interviews simulating real-world interview panels. Guide candidates on resume preparation, certifications, and career path . Deliver scenario-based problem solving and whiteboard practice . Prepare training materials, and case studies interview scenario Q/A's . Requirements Minimum 10 years Service Now experience across multiple modules. Strong knowledge of real-world implementations, scripting, and integrations . Must have faced and conducted Service Now interviews at mid/senior/architect levels. Good communication and mentoring skills. Service Now certifications preferred (CSA, CAD, CIS in multiple modules).

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