ServiceNow Developer

3 weeks ago

India Tek Support Full time

ServiceNow Interview Trainer

We are looking for a highly experienced ServiceNow Interview Trainer with a minimum of 10+ years of hands-on experience in ServiceNow development, administration, and solutioning. The trainer will be responsible for preparing candidates for ServiceNow interviews through structured training programs, real-time scenarios, and mock sessions.

Responsibilities

- Conduct interview training sessions on all major ServiceNow modules:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- IT Asset Management (ITAM – HAM, SAM, Cloud Insights)
- Strategic Portfolio Management (SPM / PPM)
- Governance, Risk, and Compliance (GRC)
- Security Operations (SecOps)
- HR Service Delivery (HRSD)
- Customer Service Management (CSM)
- Provide module-wise interview question preparation (basic to advanced).
- Conduct mock interviews simulating real-world interview panels.
- Guide candidates on resume preparation, certifications, and career path.
- Deliver scenario-based problem solving and whiteboard practice.
- Prepare training materials, and case studies interview scenario Q/A's.

Requirements

- Minimum 10 years ServiceNow experience across multiple modules.
- Strong knowledge of real-world implementations, scripting, and integrations.
- Must have faced and conducted ServiceNow interviews at mid/senior/architect levels.
- Good communication and mentoring skills.
- ServiceNow certifications preferred (CSA, CAD, CIS in multiple modules).

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