Sales Manager DSA

3 weeks ago

Bengaluru, India Accrefin Full time
The Sales Manager will be responsible for overseeing the loan sales pipeline end-to-end, ensuring smooth coordination between customers, relationship managers, and partner banks. This role requires a mix of strategic relationship management, sales leadership, and problem-solving to maximize loan disbursements and customer satisfaction.
Key Responsibilities
Customer Engagement
- Oversee and monitor all incoming leads (inbound, outbound, referral, and digital).
- Ensure Relationship Managers are effectively engaging and converting customers.
- Step in personally for high-ticket customers or escalated cases to drive closures.
Bank & Partner Coordination
- Act as the primary liaison between Accrefin and partner banks/NBFCs.
- Maintain strong relationships with bank credit managers and sales teams.
- Negotiate competitive interest rates and terms on behalf of customers.
- Resolve bottlenecks in documentation, approval, or disbursal processes.
Sales Leadership
- Allocate leads across Relationship Managers and monitor progress.
- Track disbursement pipelines and ensure no lead leakage.
- Set and monitor sales KPIs (lead-to-disbursal conversion, TAT, disbursement value).
- Provide ongoing guidance and training to junior staff (RMs & telecallers).
Performance & Reporting
- Deliver on monthly/quarterly sales targets.
- Suggest process improvements to increase efficiency and customer satisfaction.
Candidate Requirements
- Minimum 2+ years of experience in loan sales / DSA / NBFC / bank loan products (home loan, personal loan, LAP, business loan, or corporate loan).
- Proven track record of managing bank/NBFC relationships and achieving sales/disbursement targets.
- Strong understanding of credit processes, KYC, and compliance in retail/corporate loans.
- Excellent negotiation and communication skills.
- Leadership mindset with ability to manage a small team (RMs, telecallers).
- Bengaluru-based or willing to work from the Jayanagar office.
Compensation & Benefits
- Fixed Salary: Industry-standard,
- Performance Incentives: Linked to loan disbursement volumes, conversion ratios, and team performance.
- Benefits: Standard leave policy, professional training, and career growth opportunities.
Growth Path
This role offers a fast-track career opportunity:
- Sales Manager → Zonal Manager → Head of Sales (Retail/SME/Corporate Loans).

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