(Urgent) RL

3 weeks ago

Bengaluru India Axis Bank Full time

Job Description

RL - Mortgages -Sales Manager -ASHA Home Loan - DSA

About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bankand offers Asha Home Loans to all segments including affordable segment of customers Pan India.
About the Role:
This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business.
Details of the Role:
Department Retail Lending Grade AM/DM/M
Sub-Department Retail Lending- ASHA Home Loan - DSA Reporting (Business) M/SM/AVP
Location Pan India Reporting (Matrix)
Key Responsibilities:
Business Goals and Profitability

- Achieve ASHA home loan disbursement targets through assigned DSA partners.
- Drive daily productivity through regular engagement and support to DSAs.
- Create and convert the prospects for cross selling opportunities.

Sales and Channel Development

- Conduct onboarding, training, and motivation sessions for DSA sales staff.
- Monitor DSA leads and assist in file movement, eligibility checks, and query resolution.

Compliance and Risk Management

- Ensure adherence to sourcing quality, documentation norms, and process compliance.
- Track DSA behavior to avoid mis-selling or documentation lapses.

Customer Experience

- Ensure prompt customer service and quick turnaround on queries raised by DSA leads.
- Coordinate between DSAs and internal teams for smooth processing.

Digital Adoption and Innovation

- Drive usage of digital tools among DSA partners for efficient lead flow and tracking.
- Adoption of Siddhi and other digital initiatives.

1.

Qualifications:
- Graduation/post-graduation from a recognized institute
- 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).

Role Proficiencies:
- Strong sales orientation
- Proficiency in managing complex client relationships, diverse stakeholders
- Capability to handle pressure and meet deadlines
- Skill in managing large, geographically spread team coaching and mentoring team members
- Competence in managing within a dynamic, priority-setting environment
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills

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