Assistant Manager Client Services
2 weeks ago
Company Description
Watermark Event Solutions LLP is an Event Company based in Kochi, specializing in a wide range of event management services. With over a decade of experience, our team of passionate event professionals is committed to delivering exceptional events. Our areas of expertise include Conferences, Exhibitions, Product Launches and Promotions, Road Shows, Wedding Management, Celebrity and Artists Management, Live Concerts, and Entertainment Shows.
Role Description
This is a full-time on-site role for an Assistant Manager Client Services. The Assistant Manager Client Services will be responsible for day-to-day tasks associated with client services, including ensuring customer satisfaction, managing client relationships, providing excellent customer service, and maintaining effective communication with clients. The Assistant Manager Client Services will also be involved in analyzing client needs and providing solutions accordingly.
Qualifications
- Strong customer service skills
- Excellent communication skills
- Analytical skills
- Experience in client services - Event industry
- Ability to manage customer satisfaction
- Ability to handle challenging situations and problem-solve
- Attention to detail
- Strong organizational and time management skills
- Experience in event management is a must
- Bachelor's degree in Business Administration, Event Management, or related field
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