Client Servicing Executive
3 weeks ago
We are looking to employ an experienced Client Servicing Executive to handle all client enquiries, concerns, and complaints in a professional manner.
Responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company services wherever possible.
You should also be able to identify new business opportunities through client referrals.
**Client Servicing Executive Responsibilities**:
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company services.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client enquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
**Client Servicing Executive Requirements**:
- Bachelor's degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: One location
**Speak with the employer**
+91-XXXXXXXXXX
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