Client Service Executive

2 weeks ago


Kochi, India AD HOUSE Full time

**Responsibilities**:
Client Relationship Management:
Build and maintain strong, long-lasting relationships with clients, serving as their trusted advisor and advocate within BE World.

Understand client needs, objectives, and challenges, proactively identifying opportunities to add value and exceed expectations.

Project Coordination and Management:
Serve as the main point of contact for client inquiries, requests, and feedback, ensuring timely and accurate responses and resolution of issues.

Coordinate project timelines, deliverables, and resources, liaising with internal teams to ensure client expectations are met or exceeded.

Campaign Strategy and Planning:
Collaborate with clients to develop comprehensive marketing and media strategies aligned with their business goals and objectives.

Provide strategic recommendations and insights to clients, leveraging industry knowledge and best practices to optimize campaign performance and results.

Campaign Execution and Optimization:
Oversee the execution of client campaigns, monitoring performance, analyzing data, and identifying opportunities for optimization and improvement.

Work closely with internal teams, including marketing, creative, and digital, to ensure seamless execution and delivery of client projects.

Account Growth and Business Development:
Identify opportunities for account growth and expansion, upselling additional services and solutions to meet client needs and objectives.

Actively seek referrals and new business opportunities from existing clients, leveraging relationships and client satisfaction to drive business growth.

Reporting and Analysis:
Prepare and deliver regular performance reports to clients, summarizing key metrics, insights, and recommendations for optimization and future strategy.

Use data-driven insights to evaluate campaign effectiveness, identify trends, and inform strategic decision-making and client recommendations.

**Requirements**:
Bachelor's degree in Marketing, Communications, Business, or related field.

Proven experience 2 years in client services, account management, or related roles within the media, marketing, or advertising industry would be a plus.

Strong communication and interpersonal skills, with the ability to build rapport, communicate effectively, and foster positive relationships with clients and internal teams.

Excellent project management abilities, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced, deadline-driven environment.

Strategic thinker with a proactive approach to problem-solving and decision-making, able to anticipate client needs and provide solutions and recommendations accordingly.

Ability to thrive in a collaborative team environment, working effectively with cross-functional teams and stakeholders to achieve shared goals and objectives.

Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and project management tools.

Knowledge of media and marketing principles, trends, and best practices, with a passion for staying informed about industry developments and innovations.

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 6235550515



  • Kochi, India Icecube Event Management Pvt Ltd Full time

    An experienced Female client service executive is needed to handle all client inquiries, concerns, and complaints professionally. The client service executive is responsible for collaborating with relevant departments to provide better client service and providing regular updates to management. Identifying new business opportunities through client referrals...


  • Kochi, India Icecube Event Management Pvt Ltd Full time

    An experienced Female client service executive is needed to handle all client inquiries, concerns, and complaints professionally. The client service executive is responsible for collaborating with relevant departments to provide better client service and providing regular updates to management. Identifying new business opportunities through client referrals...


  • Kochi, India OUTTHERE COMMUNICATION PVT LTD Full time

    A Client Service Executive at an advertising agency plays a pivotal role in maintaining and growing client relationships. They are responsible for ensuring that clients' advertising and marketing needs are met while delivering top-notch service. This position requires a deep understanding of advertising and marketing strategies, excellent communication...


  • Kochi, India OUT THERE COMMUNICATIONS PRIVATE LIMITED Full time

    As a Client Services Executive, you will be the primary driver of your accounts. In this role, you will need to meet the following expectations - Act as the primary point of contact with the client - Assists in the daily operations of client projects internally - Be the interface between the client and all the internal departments at the firm (creative/...


  • Kochi, India OUT THERE COMMUNICATIONS PRIVATE LIMITED Full time

    As a Client Services Executive, you will be the primary driver of your accounts. In this role, you will need to meet the following expectations - Act as the primary point of contact with the client - Assists in the daily operations of client projects internally - Be the interface between the client and all the internal departments at the firm (creative/...


  • Kochi, India Icecube Event Management Pvt Ltd Full time

    An experienced Female client service executive is needed to handle all client inquiries, concerns, and complaints professionally. The client service executive is responsible for collaborating with relevant departments to provide better client service and providing regular updates to management. Identifying new business opportunities through client referrals...


  • Kochi, Kerala, India Six Dots - 360° Advertising Solutions Full time

    _**Company Description**_ Six Dots Ads is a 360° Advertising Solutions agency located in Kochi. Our services include best creative solutions in Brand Strategy, Brand creation, Brand identity, Graphic Design, Content Writing, Film Production, Photography, Packaging, Digital Marketing, Website Development, Event and Social PR. - **Role Description**_ We are...


  • Kochi, Kerala, India Forward Slash Media Solutions Pvt Ltd Full time

    Understand Digital Eco-system - Work closely with client team to understand the client business strategy, plans & requirements - Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams - Develop quarterly marketing plans and finalize...


  • Kochi, Kerala, India KALAMAYA EVENT MANAGEMENT Full time

    We are looking for a customer-oriented person to join our client services team. you will be responsible for building and maintaining strong relationships with clients, addressing their inquiries and concerns, and ensuring their satisfaction with our products or services. You will serve as the primary point of contact for clients, collaborating with internal...


  • Kochi, India 916 Creative Minds Full time

    Establish and maintain strong relationships with clients. Act as the main point of contact for client inquiries, resolving issues promptly and professionally. Provide product/service information, answer questions, and ensure client satisfaction. Collaborate with other teams to address client needs effectively. Proven experience in client service, sales,...


  • Kochi, India Icecube Event Management Pvt Ltd Full time

    Will be responsible to maintain existing business and grow business relationships with current clients and assist in bringing new clients on board - Developing effective communication platforms for client Queries and Interaction - Offering advice to clients on services and products. - Ability to think out of the box creative ideas - Provide regular updates...


  • Kochi, India Bash SDM Full time

    End to end communication with the clients and service providers in all areas and platforms of clients requirements. Relationship Management - Ability to create plans & strategise for revenue generation of the agency. - Ability to research specific industries and understand the client's business environment. - Responsible for maintaining successful & lasting...


  • Kochi, India open creatives Full time

    We are on the lookout for a highly competent, inspired Client Servicing & Marketing expert with 2+ years of agency experience. Come work with some of the best and newest brands in the industry. **Responsibilities**: - Build teams, think strategically and develop successful client-agency relationships - Supervise Operations of Multiple Projects - Working...


  • Kochi, Kerala, India INBOON MEDIA Full time

    **What the job involves**: The job involves working closely with the client and agency teams to develop and execute on creative and communication briefs. You would be strategizing and executing (with a team) effective, holistic communication The client servicing team is focused on bringing alive campaigns through a good understanding of briefs, and an...


  • Kochi, India Icecube Event Management Pvt Ltd Full time

    Will be responsible to maintain existing business and grow business relationships with current clients and assist in bringing new clients on board - Developing effective communication platforms for client Queries and Interaction - Offering advice to clients on services and products. - Ability to think out of the box creative ideas - Provide regular updates...


  • Kochi, India cutting chaai Full time

    Fluent In English - Managing new and existing client accounts. - Responsible for making new pitches and strategies for potential new clients. Address client queries effectively and in a timely manner - Build and maintain relationships with clients often through regular face to face contact and meetings. Build strong, long-term client relationships and be a...


  • Kochi, India cutting chaai Full time

    Fluent In English - Managing new and existing client accounts. - Responsible for making new pitches and strategies for potential new clients. Address client queries effectively and in a timely manner - Build and maintain relationships with clients often through regular face to face contact and meetings. Build strong, long-term client relationships and be a...


  • Kochi, India cutting chaai Full time

    Fluent In English - Managing new and existing client accounts. - Responsible for making new pitches and strategies for potential new clients. Address client queries effectively and in a timely manner - Build and maintain relationships with clients often through regular face to face contact and meetings. Build strong, long-term client relationships and be a...


  • Kochi, India Whyletz Full time

    Whyletz is hiring Account Executive / Client Service Executive for Kochi office. **Responsibilities**: - Client Communications - Project Delivery - Team Management - Attending inquiries, briefing our services, and understanding the client requirements - Prepare & present proposals - Office Management & Projects Documentation **Skillset**: **Additional...


  • Kochi, India Whyletz Branding Full time

    Whyletz is hiring Account Executive / Client Relations Executive for Kochi office. **Responsibilities**: - Client Communications - Project Delivery - Team Management - Attending inquiries, briefing our services, and understanding the client requirements - Prepare & present proposals - Office Management & Projects Documentation **Skillset**: -...