Account Manager
2 weeks ago
We are looking for Account Managers with 1-3 years of experience to function as a part of the International Business Division (IBD) team in Mumbai. The primary responsibility is to work with Senior Account Director /Group Account/Project Director to serve as a liaison between Hansa Research and its clients, with responsibility for team revenue, along with appropriate high levels of service to Clients.
OVERALL RESPONSIBILITIES:
Project Management:
o Leading all responsibilities on project execution.
o Forming complete understanding of client’s research problem.
o Developing/ localizing research instruments like screener, discussion guide, research stimulus materials, secondary market information to support project objective.
o Leading briefing and training of data collection teams
o Conducting In-depth Interviews, Focus Group Discussions, Ethnographies etc.
o Micro-level monitoring project of data collection and ensuing quality controls on the project.
o Identify issues and provide timely actionable solution to data collection team.
o Qualitative Data Analysis and Reporting insights to client.
Client Servicing:
- Swift in managing all communication with client
- Working closely with client during all aspect of project life cycle
- Providing relevant market information to client to make them comfortable with understanding of local markets
- Proactive in discussing issues and providing actionable solutions
- Attending client during field visits and ensuring all aspects of client visit run smoothly
- team player and of supporting character
Qualifications
- MBA or Postgraduate
Essential Skills & Competencies:
- Proficient in working on Microsoft Office Suites
- Excellent communication skills, written and spoken
- Good Inter-team management skills
- Excellent at deriving qualitative insights and smart at constructing research report and
- presenting to clients.
- Open to travel across India for project management and client visits
- Exposure to servicing international clients would be preferred.
Willingness to:
Work odd-hours or over weekends on few occasions
No immediate pressing family or personal commitments (family engagements demanding considerable share of his daily time / health-related issues / marriage of the candidate in the offing / etc.)
Understand and blend with the company culture.
Prefer candidates only from the Market Research Background.
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