Desktop Support Engineer

2 weeks ago

Kochi, India Financial Full time

Read job description in: Why us? Agile and communicative working environment with a stylish office at Kochi Infopark Employment contract with a financially stable company of German origin Short and fast decision-making processes, high degree of responsibility and creative leeway A long-term job, flexible working hours and professional development Fun and varied company events Possibility to visit the headquarter in Munich Competitive salary and additional benefits such as health insurance for family (spouse and 2 children) Flat hierarchies and open communication Language courses for English and German Work-life balance guaranteed Dedicated day for training every month Special leave for occasions such as Marriage, Birth of Child, etc. days of paid absence No dress code: Dress the way you like Your mission Provide support for existing client and server hardware and software based on Windows , Windows Server 9, and other office infrastructure (including printers, Wi-Fi, NAS, and VPN). Manage and maintain the internal network to ensure seamless connectivity across all departments. Monitor system health and proactively address performance or security issues. Ensure IT office operations remain fully functional and secure during business hours. Implement system updates, patches, and version upgrades in line with organizational policies. Collaborate with internal teams to resolve network, access, and user-related issues. Maintain accurate system documentation and ensure compliance with IT standards and best practices. Your profile Bachelor’s Degree from a recognized and approved university (full-time course only). 3–5 years of experience in MS Windows administration. Hands-on experience in PowerShell scripting. Strong knowledge of Windows systems and network administration, including command-line proficiency. Experience with Active Directory, DNS, DHCP, and Microsoft . Experience with Hyper-V and Veeam is highly desirable. Proven experience in providing ticket-based and direct end-user support, resolving technical issues efficiently. Excellent troubleshooting skills with a proactive and structured approach. Strong communication and teamwork skills, with the ability to work independently when required.

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