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Walkin For Service Desk Voice Process on 29th May at Pune

4 months ago

Pune, India Infosys BPM Full time
Greeting from Infosys BPM Ltd.,

We are hiring candidates for Service Desk. Please walk-in for interview on 29th May 2024 at Pune Location

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Interview details:

Interview Date: 29th May 2024Interview Time: 10.00 AM till 1:00 PM

Interview Venue:

Infosys BPM Limited, Recruitment Office Pune.Plot No. 1, Pune, Phase 1, Building-1,Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057

Please find below Job Description for your reference:

Job Location : PuneSkill

- Service DeskEducation

- Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer ScienceExperience

- 1 - 2 Years

Work from office.

Excellent communication skills to attend/resolve client issues on calls/chat/mail.Experience in using ticketing tools such as Service now, Remedy, control M will be added advantageExperience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directoryGeneral support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computingProductivity applications like Microsoft office tools.Open to work in 24*7 and work from office environmentAnalytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customers timeGood time management, ensuring all contacts with customers add value.Work from Office

Documents to Carry:

Carry a print out your updated resume;Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Original Government ID card is must for Security Clearance.

Regards,Infosys BPM Recruitment team.