
field it support engineer
7 days ago
We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical support to end-users. The ideal candidate should have strong problem-solving skills, good communication abilities, and a basic understanding of IT systems.
Key ResponsibilitiesAct as the first point of contact for all IT-related issues via phone, email, or ticketing system.
Troubleshoot and resolve basic hardware, software, and network problems.
Escalate unresolved issues to L2/L3 teams as per the escalation matrix.
Log all incidents, requests, and resolutions in the ticketing tool.
Assist users with password resets, account access, and software installations.
Provide remote and onsite support to ensure minimal downtime.
Follow standard operating procedures (SOPs) for troubleshooting and documentation.
Maintain high levels of customer satisfaction through timely and effective communication.
Skill & ExperiencePreferred Skills
ITIL Foundation certification is an advantage.
Basic understanding of Active Directory, VPN, and remote desktop tools.
Strong customer service orientation with problem-solving mindset.
Requirements
Bachelor's degree / Diploma in Computer Science, Information Technology, or related field.
0–2 years of experience in IT Support / Service Desk / Technical Helpdesk.
Basic knowledge of Windows/Linux OS, MS Office, email clients, and networking fundamentals.
Familiarity with ticketing tools (e.g., ServiceNow, Jira, Remedy) is a plus.
Strong communication and interpersonal skills.
Ability to work in shifts (24/7 environment, if required).
Job OverviewJob Title:
FIELD IT SUPPORT ENGINEER
Application Last Date:September 5, 2025
Number Of Vacancy:- 5
ACROSS BANGALORE
Job Mode :On Filed
Industry:IT Industry
-
IT Support Engineer
7 days ago
Bengaluru, India Apex It Full timeRole Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network...
-
IT Support Field Engineer
2 days ago
Bengaluru, Karnataka, India Infodot Technologies Full time ₹ 3,50,000 - ₹ 5,50,000 per yearJob descriptionJob Title: IT Support Field Engineer L1/L2Experience: 1 to 5 yearsJob Location: Bangalore (Six Days week)Important:This is a field job, requiring travel to client sites within Bangalore.Candidates must have a two-wheeler with a valid driving licenseKey Responsibilities:Manage and troubleshoot servers, firewalls (open source/device-based),...
-
L1 IT Support Engineer On field
3 weeks ago
Bengaluru, Karnataka, India Databytes Consulting Technologies Pvt Ltd Full timeJob Title: L1 IT Support Engineer On field Location: BangaloreDepartment: IT SupportReports to: IT Manager / Team LeadJob Summary:We are seeking a proactive and customer-focused L1 Support Engineer to provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and...
-
L1 IT Support Engineer On field
7 days ago
Bengaluru, India Databytes Consulting Technologies Pvt Ltd Full timeJob Title: L1 IT Support Engineer On field Location:Bangalore Department:IT Support Reports to:IT Manager / Team Lead Job Summary: We are seeking a proactive and customer-focusedL1 Support Engineerto provide first-level technical support for desktops, laptops, networks, and basic IT infrastructure. The role involves troubleshooting, configuration, and...
-
Desktop Support Engineer
6 days ago
Bengaluru, Karnataka, India ASTRA TECHNOLOGY IT SERVICES (OPC) PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Desktop Support Engineer located in Bengaluru. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, assisting with printer support, troubleshooting hardware and software issues, and ensuring the smooth...
-
Field Network Support Engineer Freshers
7 days ago
Bengaluru, India DRG JPMC Hyderabad Full timePosition: Field Network Support Engineer Freshers Location: Bangalore, Karnataka ( Any One From Karnataka Can Apply ) Salary: 18,000 to 20,000 Negotiable As per Current Salary Qualification: Diploma/ Degree in Networking or Electronics. Experience: 0-1 Year (Freshers Can Apply). Languages: Kannada, English. Job Description: We are looking for Field Network...
-
Field IT Engineer Payment Terminal Support
7 days ago
Bengaluru, India Suzva Software Technologies Full timePosition: Field IT Engineer Payment Terminal SupportStart Date: Immediate Responsibilities:Perform on-site installation & configuration of payment terminals (POS devices) and related equipment as per company specifications.Safely remove obsolete or faulty payment devices and replace them with new/upgraded hardware.Conduct routine maintenance checks and...
-
Senior Electrical Engineer Trainer
3 days ago
Bengaluru, India Tek Support Full timeJob Title: Electrical Engineer Trainer Location: Remote Job Type: Part-time Job Summary: We are seeking an experienced Electrical Engineer Trainer to deliver high-quality training programs in industrial automation and electrical systems. The trainer will be responsible for upskilling professionals and teams in electrical engineering fundamentals,...
-
Field IT Engineer Payment Terminal Support
4 days ago
Bengaluru, Karnataka, India Suzva Software Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition: Field IT Engineer Payment Terminal SupportStart Date: Immediate Responsibilities:Perform on-site installation & configuration of payment terminals (POS devices) and related equipment as per company specifications.Safely remove obsolete or faulty payment devices and replace them with new/upgraded hardware.Conduct routine maintenance checks and...
-
Senior Electrical Engineer Trainer
3 days ago
Bengaluru, India Tek Support Full timeJob Title: Electrical Engineer TrainerLocation: RemoteJob Type: Part-timeJob Summary:We are seeking an experienced Electrical Engineer Trainer to deliver high-quality training programs in industrial automation and electrical systems. The trainer will be responsible for upskilling professionals and teams in electrical engineering fundamentals, automation...