Sales & Customer Support Executive (US Hours)

3 weeks ago


Delhi, India Bigtoe Full time

We’re looking for a smart, proactive, and well-spoken Sales & Customer Support Executive to join our growing team.You’ll be the voice of Bigtoe — helping potential customers book services, answering questions, and ensuring every interaction leaves them smiling.This is not a script-based call center job. You’ll be expected to think, understand our offerings, and genuinely help people book the right service.Responsibilities- Handle inbound calls, chats, and texts from potential customers.- Guide them through service options, pricing, and help them complete bookings.- Follow up with warm leads, recover unbooked sessions, and close sales politely.- Support existing clients with reschedules, questions, and feedback.- Coordinate with operations when needed to ensure smooth fulfillment.- Maintain CRM notes and communicate customer insights to the team.Requirements- Excellent spoken and written English with a neutral or American accent.- Experience in customer support or inside sales (preferably US-based clients).- Comfortable working night/evening hours (US time zones).- Confident, empathetic, and able to think on your feet.- Tech-savvy and comfortable using chat, CRM, and web-based tools.



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