Intern, Processing Support, Consumer Direct APAC

2 days ago


Mumbai, India PHH Mortgage Full time

POSITION SUMMARY:  An Associate/Senior Associate in Closing team is responsible for below job functions and responsibilities. JOB FUNCTIONS AND RESPONSIBILITIES Conducts a thorough review of client loan files for accuracy and completeness. Systematic input and updating of loan information into Encompass application. Document loan status changes in Encompass through comments Review the closing documents and complete the funding steps Facilitates document retrieval from the required teams in case if it is not available Communicate loan progress and outstanding requirements to clients via timely phone calls Note – Training will be conducted from office until certification is completed. (Period – to days) EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past months. Should have an Appraisal rating of ‘Fully Meets Expectations’ or above in the last completed performance cycle. Should have completed months in the organization and months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS  Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.


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