Branch Head

16 hours ago

Ernakulam, India SPLASH GAIN ASSOCIATES Full time

Job Title: Branch Manager
Location: Cochin
Industry: Training & Overseas Recruitment

Job Summary:
We are seeking a highly dynamic and bold Branch Manager to independently manage the operations of our branch. The ideal candidate must have strong leadership qualities, excellent organizational skills, and the ability to handle all branch activities with confidence. The branch specializes in training programs for professionals planning to work abroad, including Prometric exam training and language training.

Key Responsibilities:

  • Independently oversee all branch operations, ensuring efficiency and smooth workflow.
  • Build a team comprising Team Leads and associated members.
  • Develop and implement strategies to increase enrollments for training programs.
  • Monitor and evaluate the performance of staff, providing guidance and support as needed.
  • Maintain strong communication with trainers, students, and other stakeholders to ensure the highest training quality.
  • Handle customer queries, complaints, and feedback in a professional and assertive manner.
  • Ensure the branch meets its revenue and business targets through effective planning and execution.
  • Supervise and coordinate with marketing and sales teams to promote training programs.
  • Oversee financial transactions, fee collection, and budget management.
  • Maintain discipline, compliance, and a systematic work environment at the branch.
  • Liaise with headquarters and external partners for business growth and operational support.
  • Conduct periodic reporting on branch performance, training progress, and operational challenges.

Key Requirements:

  • Strong leadership skills with the ability to make bold and confident decisions.
  • Minimum 3-5 years of managerial experience in a training institute, recruitment firm, or related industry.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple responsibilities independently with a high level of efficiency.
  • Strong problem-solving skills with a proactive approach.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and digital tools.
  • Prior experience in education, training, or recruitment services is preferred.
  • Willingness to work in a demanding and dynamic environment.

Preferred Qualifications:

  • Bachelor's/Master's degree in Business Administration, Education, Human Resources, or a related field.
  • Experience in handling Prometric exam training, language training, or overseas recruitment will be an added advantage.
  • Strong negotiation skills and ability to build partnerships.

If you are a bold, proactive, and results-driven leader looking for a challenging role, we invite you to apply and be part of our growing team.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Application Question(s):

  • Are you confident to handle and coordinate the branch independently?
  • Are you available to join immediately?

Experience:

  • Team management: 3 years (Preferred)

Language:

  • English, Malayalam and Hindi (Preferred)

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