TBO.COM | Customer Service Team Lead
2 weeks ago
Why TBO:You will influence & contribute to Building World Largest Technology Led Travel Distribution Network for a $ 9 Trillion global travel business market.We are the emerging leaders in technology led end-to-end travel management, in the B2B space.Physical Presence in 47 countries with business in 110 countries.We are notching up our Gross Transaction Volume (GTV) in several billions and growing much faster than the industry growth rate; backed by a proven and well-established business model.We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.An open & informal start-up environment which cares.
What TBO offers to a Life Traveler in You:Chance to work with CXO Leaders. Our leadership come from top IITs and IIMs; or have led significant business journeys for top brands Indian and global brands.Enhance Your Leadership Acumen. Join the journey to create global scale and World Best.Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.Travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.Own a wide portfolio of our Platform Business, India. Primary focus will be on top talent attraction, retention, development, and engagement. Talent Acquisition, Business HR, HR Operations & Leaning will report in apart from relevant COE functions connected to these domains.
Key Responsibilities:Lead and mentor team members, providing guidance and support to achieve team and individual objectives along with the daily production.Address challenges and obstacles efficiently, implementing solutions that align with company goals.Maintain regular reporting on team progress, challenges, and outcomes to higher management.Identify areas for process improvement and implement strategies to enhance productivity and quality.Qualifications:Must have Strong communication, interpersonal skills and excellent problem-solving abilities.Must have working knowledge of MS office3+ years of the experience in environment is requiredGraduation is mandatory
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