UCCE Engineer
2 weeks ago
Job Description:
Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
MACD creation knowledge in Cisco UCCE & IPT platforms.
Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
Should be ready to work in 24/7 business support environment
Should be having 8-12 years of experience on Cisco Voice platform.
Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
Should have strong verbal & written communication skills
Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.
Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.
Act as a point of contact for all service delivery issues/ pending work/ escalations
Provide team support and process improvements through individual contributions
Maintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.
Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.
UCCE or PCCE
Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.
-
UCCE Engineer
2 weeks ago
Delhi, India Servion Global Solutions Full timeRole: UCCE EngineerExperience: 8+ yearsJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...
-
(15h Left) UCCE Engineer
2 weeks ago
Delhi, India Servion Global Solutions Full timeRole: UCCE EngineerExperience: 8+ yearsJob Description:- Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.- Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.- MACD creation knowledge in Cisco UCCE & IPT platforms.- Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...
-
UCCE Engineer
3 days ago
Delhi, India Capgemini Full timeRequired years of Experience: 3 – 9 Years Location: Bangalore-Primary, Ok for GurgaonCandidate should possess knowledge on the below products: UCCE, UCCX, CVP, CUCM, Finesse, CUIC,Cisco ICM, CUSP, VVB, Voice Gateway, VXML Gateway, CUSP,SIP, VOIPJob Role: Administering and managing Cisco Unified Contact Centre solution.
-
delhi, India Servion Global Solutions Full timeRole: UCCE Engineer Experience: 8+ yearsJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL...
-
Servion Global Solutions | UCCE Engineer | delhi
2 weeks ago
delhi, India Servion Global Solutions Full timeRole: UCCE EngineerExperience: 8+ yearsJob Description:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...
-
Collaboration Systems Engineer
2 days ago
Delhi, Delhi, India CDW Full timeAt CDW, we're looking for an exceptional Collaboration Systems Engineer to join our team. This role is perfect for a highly skilled professional with expertise in Unified Communications and Collaboration (UCC) solutions.We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, as well as a comprehensive benefits package.About...
-
Voip Engineer
3 days ago
Delhi, India Publicis Re:Sources Full timeAbout the Company - (Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide...
-
Delhi, India Tata Consultancy Services Full timeTCS IS HIRING FOR VOICE SECURITY_8 TO 12 YEARS EXP FOR CHENNAIJD IS MENTIONED BELOWImplementation : Deploying and configuring voice communication hardware and software components, such as IP PBX systems, voice gateways, session border controllers, and other related devices.Troubleshooting : Identify, Troubleshoot, and resolve issues related to Avaya, CISCO,...
-
delhi, India Tata Consultancy Services Full timeTCS IS HIRING FOR VOICE SECURITY_8 TO 12 YEARS EXP FOR CHENNAIJD IS MENTIONED BELOWImplementation : Deploying and configuring voice communication hardware and software components, such as IP PBX systems, voice gateways, session border controllers, and other related devices.Troubleshooting : Identify, Troubleshoot, and resolve issues related to Avaya, CISCO,...
-
Telecommunications Systems Engineer
2 days ago
Delhi, Delhi, India Publicis Re:Sources Full timeAbout Publicis Re:SourcesTransforming Communications for a Global NetworkPublicis Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Founded in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations,...