Telecommunications Systems Engineer
2 days ago
About Publicis Re:Sources
Transforming Communications for a Global Network
Publicis Re:Sources is the backbone of Publicis Groupe, the world's third-largest communications group. Founded in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 4,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies.
We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.
In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development.
We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe.
About the Role - Unified Communications
We are seeking an experienced Telecommunications Systems Engineer to join our team. As a key member of our unified communications team, you will be responsible for designing, implementing and maintaining complex telecommunications systems.
Responsibilities:
- Design, implement and maintain Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions.
- Develop and implement Voice over Internet Protocol (VoIP) environments.
- Collaborate with our help desk team to resolve trouble tickets and end-user issues.
- Provide technical support and guidance to colleagues on VoIP-related issues.
- Analyze and troubleshoot complex telecommunications system problems.
Requirements:
- 3-5 years experience in designing and implementing Cisco UC/Voice solutions.
- Proven experience in Voice over Internet Protocol (VoIP) environments.
- Strong knowledge of networking fundamentals and protocols such as SCCP, MGCP, SIP and H.323.
- Bachelor's degree in Computer Science, Information Technology or related field.
What We Offer
As a Telecommunications Systems Engineer at Publicis Re:Sources, you will have the opportunity to work on exciting projects that drive innovation in the communications industry.
You will be part of a dynamic team that values collaboration, creativity and continuous learning.
Our estimated salary for this role is $120,000 per year, based on industry standards and market conditions.
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