Group Commercial Manager

3 weeks ago

Gurugram, India Mirago Managed Services Full time

**

Role Summary:

The Group Commercial Manager is responsible for leading the commercial strategy, contract management, pricing governance, and risk mitigation across multiple business units and geographies (India & UAE).
This role is pivotal in ensuring all customer contracts, vendor agreements, and sales proposals are profitable, compliant, and commercially viable. The role also supports senior management in margin analysis, revenue assurance, and commercial decision-making.

Key Responsibilities:

**Contract Management

Draft, review, negotiate, and manage all customer contracts, service level agreements, vendor contracts, and lease agreements. Ensure risk mitigation, profitability, and compliance with local and international regulations.

**Pricing Strategy & Deal Structuring

Own and maintain pricing models for hardware, services, leasing, consumables, and software. Support sales and presales teams with commercially sound proposals and bid responses.

**Revenue Assurance

Monitor contract revenue streams, billing schedules, and margin performance. Ensure accurate translation of contract terms into ERP/billing systems. Identify revenue leakage and recommend corrective actions.

**Commercial Risk Management

Proactively assess contractual, financial, operational risks in deals; propose risk mitigation strategies including insurance, warranties, penalties, and termination clauses.

**Vendor & Leasing Partner Management

Manage backend commercial negotiations with OEMs (HP, Ricoh, etc.), leasing partners (Grenke, HPIFS, etc.), and subcontractors. Negotiate volume discounts, backend rebates, and preferential terms.

**Cross-functional Collaboration

Act as a bridge between Sales, Finance, Service Operations, and Legal for all commercial matters. Provide commercial inputs into project delivery plans and ensure alignment with customer commitments.

**Reporting & Forecasting

Prepare monthly commercial dashboards, revenue forecasts, margin analysis reports, and executive summaries for leadership review.

**Continuous Improvement

Streamline commercial processes, automate contract-to-cash workflows, maintain contract repository systems (ERP integration). Conduct periodic commercial training for sales and operational staff.

Qualifications & Experience:

  • Bachelors degree in Business, Finance, Legal, or related fields (MBA preferred)
  • Minimum 10-15 years of commercial management experience in B2B industries (office equipment, IT services, leasing, managed print services, or technology solutions preferred)
  • Strong experience negotiating high-value customer contracts and vendor agreements
  • Expertise in pricing models, revenue recognition, leasing structures, and risk management
  • Hands-on experience working with ERP systems (Zoho, SAP, Oracle, ECi e-automate preferred)
  • Strong financial modeling, margin analysis, and reporting skills
  • Excellent communication, stakeholder management, and negotiation skills

Summary:

The Group Commercial Manager is a critical strategic role ensuring that revenue growth is sustainable, contractual risks are minimized, and business profitability is protected across regions.

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