Collections Intern

17 hours ago

Bengaluru, India Muthoot Finance Full time

Role & responsibilities Job Overview We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation.

Key Responsibilities

  • Assist in managing overdue accounts and customer collections
  • Communicate with customers via phone, email, or other channels to remind them of outstanding payments
  • Support the collections team in maintaining accurate records of all customer interactions
  • Collaborate with internal teams to resolve customer disputes and payment issues
  • Prepare and send customer account statements and reminders
  • Assist in negotiating repayment terms with customers
  • Assist in reporting and tracking overdue accounts and collection efforts
  • Ensure compliance with company policies and legal guidelines related to collections
  • Provide regular updates and feedback to the supervisor

Requirements

  • Bachelors degree in any stream (preferably Commerce/Business/Finance-related)
  • Strong communication skills (written and verbal)
  • Basic knowledge of MS Office (Excel, Word, Outlook)
  • Detail-oriented, organized, and able to handle multiple tasks
  • A proactive and team-oriented approach to work
  • Ability to handle sensitive customer interactions professionally
  • Freshers are welcome, prior experience in collections or finance is a plus

Compensation & Benefits

  • First 6 months: 12,500 per month
  • Post 6 months: 18,000 per month
  • After 1 year: On-role employment with an annual package of 3,00,000 (3 LPA)
  • Learning and development opportunities
  • Minimal fieldwork involved

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