Department Manager
4 weeks ago
Key Deliverables
Achievement of Budgeted PlanWorks out action plans/tactics to match requirement
Competition mappingIdentifies parameters to track competitionBuilds resources and databases of information on an ongoing basis by networkingCreates an index and updates it
Inventory ManagementDoes process mapping for movement of stocks from receiving bay to floorInitiates stock-takes as per the agreed and laid down procedureEnsures effective displays with the objective of achieving greater number of stock turnsPlans for perpetual inventory
Customer care/customer serviceEnsures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniencesSets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances
Customer feedbackSets up mechanism for recording of verbal complaints / suggestionsEnsures collation of data on customer complaints / suggestions and circulates it to relevant peopleEnsures in service recovery within agreed time-line (72 hours)Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)
Manpower availabilityAnticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly
Floor presentationUnderstands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availabilityCommunicates the above to supervisors
Arrangement of stock in space allocated as per planCreates display plan of merchandise for his sections on the basis of underlying principlesCommunicates the display plan and the underlying principles to the supervisors for the purpose of execution
Analysis and reportingAnalyzes available data, identifies causes and suggests solutionsIdentifies all reports that need to be generated with frequency, schedules and identifies sources of informationEnsures compliance
Shrinkage controlIdentifies most pilfered products and common methods of pilferage
-
Department Manager
7 days ago
mumbai, India H&M Group Full timeCompany Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. Job Description As a Department Manager you are responsible...
-
Department Manager
6 days ago
mumbai, India Framestore Full timeFramestore is a fast paced, dynamic and fun post-production company producing world-class visual effects for films. We are currently looking for a Department Manager for our Mumbai office. Our new team member needs to be a problem solver, facilitator, positive with team management skills. Reporting into the Head of Resource Management, and working closely...
-
Department Manager
7 days ago
mumbai, India H&M Group Full timeJob Description This position reports to the Store Manager & is a full time role. Sales and Profit Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 550000 p.a Location: Juhu/ Bandra Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping...
-
Department Manager
2 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 550000 p.a Location: Juhu/ Bandra Key Deliverables Achievement of Budgeted Plan - Works out action plans/tactics to match...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 550000 p.a Location: Juhu/ Bandra Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping...
-
Department Coordinator
2 weeks ago
Mumbai, India Worldwide Media Full timeDuties and Responsibilities: - Work closely with department HoD on various department processes - Coordination with inter and intra departments from time to time - Manage HoD calendar, schedule meetings, timely reminders and take minutes of meetings - Strong MS office skills and an analytical bent - Connect with new vendors and manage vendors on various...
-
Department Manager
4 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted Plan- Works out action plans/tactics to match requirementCompetition mapping- Identifies...
-
Department manager
5 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
-
Department Manager
2 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted Plan- Works out action plans/tactics to match requirementCompetition mapping- Identifies...
-
Department Manager
3 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted Plan- Works out action plans/tactics to match requirementCompetition mapping- Identifies...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
-
Department Coordinator
7 days ago
mumbai, India Framestore Full timeFramestore is a fast paced, dynamic and fun post-production company producing world-class visual effects for films. We are currently looking for a Department Coordinator for our Mumbai office. The department coordinator works directly with the Department Managers (DMs) to maintain and support the artists/staff within the departments; to provide...
-
Department Manager
3 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
-
Department Manager
3 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track...
-
Department Manager
3 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 550000 p.a Location: Juhu/ Bandra Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement ...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 550000 p.a Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies...
-
Department Manager
6 days ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
-
Department Manager
2 weeks ago
Mumbai, India Shoppers Stop Full timeJOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto 550000 p.aLocation: Juhu/ BandraKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies...
