Department Manager

17 hours ago

Goa, India Shoppers Stop Full time

JOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto p.a Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies parameters to track competition Builds resources and databases of information on an ongoing basis by networking Creates an index and updates it Inventory Management Does process mapping for movement of stocks from receiving bay to floor Initiates stock-takes as per the agreed and laid down procedure Ensures effective displays with the objective of achieving greater number of stock turns Plans for perpetual inventory Customer care/customer service Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniences Sets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances Customer feedback Sets up mechanism for recording of verbal complaints / suggestions Ensures collation of data on customer complaints / suggestions and circulates it to relevant people Ensures in service recovery within agreed time-line (72 hours) Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic) Manpower availability Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly Floor presentation Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availability Communicates the above to supervisors Arrangement of stock in space allocated as per plan Creates display plan of merchandise for his sections on the basis of underlying principles Communicates the display plan and the underlying principles to the supervisors for the purpose of execution Analysis and reporting Analyzes available data, identifies causes and suggests solutions Identifies all reports that need to be generated with frequency, schedules and identifies sources of information Ensures compliance Shrinkage control Identifies most pilfered products and common methods of pilferage

  • Department leader

    1 week ago

    Goa, India Essity Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Department Leader Essity is a global leader in health and hygiene with our corporate our manufacturing plant based in Ponda Goa. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.Working at...

  • Department Manager

    5 days ago

    Old Goa, India Shoppers Stop Full time

    JOB DESCRIPTION Role: Department Manager Reporting To: Unit Head People Reporting To DM: Customer Care Associates Qualification: Graduate/MBA/PGDBM Experience: Min.1 year Managerial experience Salary: Upto 500000 p.a Key Deliverables Achievement of Budgeted Plan Works out action plans/tactics to match requirement Competition mapping Identifies parameters to...

  • Department manager

    4 days ago

    Old Goa, India Shoppers Stop Full time

    JOB DESCRIPTION Role: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.1 year Managerial experienceSalary: Upto p.aKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track...

  • PH Perinatal Registered Nurse 2 or 3

    1 week ago

    Goa, India Georgia Department of Public Health Full time US$ 58,000 - US$ 66,000 per year

    DescriptionClick HERE for VideoWho we are.We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the...

  • PH Perinatal LPN 2 or 3

    3 days ago

    Goa, India Georgia Department of Public Health Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    DescriptionClick HERE for VideoWho we are.We protect lives. The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the...

  • Maintenance Manager

    3 weeks ago

    Goa, India HR Yaar Full time

    Title: Maintenance Manager Location: Verna, Goa Experience: 10+ years in the Pharma, Manufacturing or Engineering Industry OVERVIEWWe are seeking a seasoned Maintenance Manager with strong technical expertise and leadership skills to oversee all maintenance operations. The ideal candidate will ensure optimal equipment performance, efficient resource...

  • Maintenance Manager

    3 weeks ago

    Goa, India HR Yaar Full time

    Title: Maintenance Manager Location: Verna, Goa Experience: 10+ years in the Pharma, Manufacturing or Engineering Industry OVERVIEW We are seeking a seasoned Maintenance Manager with strong technical expertise and leadership skills to oversee all maintenance operations. The ideal candidate will ensure optimal equipment performance, efficient resource...

  • Maintenance Manager

    3 weeks ago

    Goa, India HR Yaar Full time

    Title: Maintenance Manager Location: Verna, Goa Experience: 10+ years in the Pharma, Manufacturing or Engineering Industry OVERVIEWWe are seeking a seasoned Maintenance Manager with strong technical expertise and leadership skills to oversee all maintenance operations. The ideal candidate will ensure optimal equipment performance, efficient resource...

  • Maintenance Manager

    2 weeks ago

    Goa, India HR Yaar Full time

    Title: Maintenance Manager Location: Verna, Goa Experience: 10+ years in the Pharma, Manufacturing or Engineering Industry OVERVIEW We are seeking a seasoned Maintenance Manager with strong technical expertise and leadership skills to oversee all maintenance operations. The ideal candidate will ensure optimal equipment performance, efficient resource...

  • Maintenance Manager

    3 weeks ago

    Goa, India HR Yaar Full time

    Title: Maintenance Manager Location: Verna, Goa Experience: 10+ years in the Pharma, Manufacturing or Engineering Industry OVERVIEWWe are seeking a seasoned Maintenance Manager with strong technical expertise and leadership skills to oversee all maintenance operations. The ideal candidate will ensure optimal equipment performance, efficient resource...