AGM - Demand & Solution Management

7 days ago


Pune, India Vodafone Idea Limited Full time
Role
TL – IP Service Operations
Job Level/ Designation
AGM
Function / Department
COG /Transport Operations/VIBS & CLS Operations
Location
Corporate - Mumbai
Job Purpose
To drive and evolve Vodafone Idea’s India’s IP/MPLS based pan India transport network (spanning across 23 circle) operationalization of network element growth, encompassing 3500+ CEN network elements, 1100 odd upcoming IP/MPLS transport network elements being planned for expansion, 150,000+ mobility and other captive customers connectivity, 100G MPLS backbone.
TOP50 customer performance focus and dedicated action for the performance improvement
Responsible for the overall cluster performance of the network services availability by way of effective fault management by minimizing the adverse impacts of incidents and problems on the customer business caused by errors or by any other means.
Performance Management – network level SLAs- availability, latency, packet loss, jitter performance analysis, improvement plan preparation, implementation of recommendations, network audits and implementation of recommendations, network change management
Ensure periodic network audits, drive implementation of recommendations for network & service quality improvement, provide implementation support to NOC team and stake holders.
Ensured and adhere 100% compliance, CEN network and service with Telecom Network Security Compliance Audit.
Working on Fault trend analysis data & fixing the gaps in the network to achieve the SLA.
Service fault management with correct RFO/RCA analysis, proper solution, corrective action plan and Implementation.
Key Result Areas/Accountabilities
TOP50 customer performance management
Enterprise Service Optimization in National FLDS & CEN across circles, maintain and improve KPIs of customer performance against defined benchmark and Continuous improvement plan recommendation and implementation.
Network audits and network improvement plan preparation and implementation.
Security Compliance in transmission network as per DOT guidelines & Vodafone Idea security standards.
Working on Fault trend analysis data & fixing the gaps in the network to achieve the SLA’s
Vendor SLA management, Timely TAC case closure
Core Competencies, Knowledge, Experience
5-6 Years of Experience in Domain (Telecom/IT/OEM ) with 1-2 experience in handling Large Scale Telecom Network Domain in SDWAN operations
Thorough knowledge on National and Circle level IP network like National IP Core & Access layer and end to end service assurance and fulfilment.
Quality Management - KPIs, Benchmarking and Optimization in the SDWAN domain, Service Level SLA, analysis, recommendation and implementation.
Experience in managing multi service & multivendor network.
Must have technical / professional qualifications
BE in Electronics & Telecommunication/IT
Industry Certification – ITIL/CCNA/ CCNP

  • Pune, Maharashtra, India Vodafone Idea Ltd Full time

    oleSolution ManagerJob Level/ DesignationAGMFunction / DepartmentInformation Technology / Demand & Solution ManagementLocationPune (Hinjewadi)Job PurposeDesign technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making...


  • Pune, Maharashtra, India Vodafone Idea Ltd Full time

    ole Solution Manager Job Level/ Designation AGM Function / Department Information Technology / Demand & Solution Management Location Pune (Hinjewadi) Job Purpose Design technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of...


  • Pune, Maharashtra, India Vodafone Idea Ltd Full time

    oleSolution ManagerJob Level/ DesignationAGMFunction / DepartmentInformation Technology / Demand & Solution ManagementLocationPune (Hinjewadi)Job PurposeDesign technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making...


  • Pune, India Vodafone Idea Ltd Full time

    ole Solution Manager Job Level/ Designation AGM Function / Department Information Technology / Demand & Solution Management Location Pune (Hinjewadi) Job Purpose Design technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the...


  • pune, India Vodafone Idea Ltd Full time

    oleSolution ManagerJob Level/ DesignationAGMFunction / DepartmentInformation Technology / Demand & Solution ManagementLocationPune (Hinjewadi)Job PurposeDesign technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making...


  • Pune, India Vodafone Idea Ltd Full time

    oleSolution ManagerJob Level/ DesignationAGMFunction / DepartmentInformation Technology / Demand & Solution ManagementLocationPune (Hinjewadi)Job PurposeDesign technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making...


  • Pune, India Vodafone Idea Ltd Full time

    ole Solution Manager Job Level/ Designation AGM Function / Department Information Technology / Demand & Solution Management Location Pune (Hinjewadi) Job Purpose Design technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime...


  • Pune, India Vodafoneidea Full time

    Job Description Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful...


  • Pune, India Vodafone Idea Limited Full time

    Role TL – IP Service Operations Job Level/ Designation AGM Function / Department COG /Transport Operations/VIBS & CLS Operations Location Corporate - Mumbai Job Purpose - To drive and evolve Vodafone Idea’s India’s IP/MPLS based pan India transport network (spanning across 23 circle) operationalization of network element growth, encompassing...


  • Pune, Maharashtra, India Vodafoneidea Full time

    Job DescriptionVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful...