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Support Engineer

4 months ago

pune, India Ascent Intellimation Full time

Support Engineer

Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a leading IoT analytics and Machine-to-machine (M2M) platform for industrial devices. 

Some of our IIoT solution offering powered by PlantConnect are:

SFactory - “Smart Factory” solutions RAMS – Remote Asset Management System for better and proactive after sales services & support EnviroConnect - Environmental Data Management and Reporting Solution Insights – For real time Data Management and Reporting solution for Process Plants

Opportunity

We are on a fast track growth mode and are looking for young, dynamic people to join this exciting journey with us to contribute to their own and company’s growth. We provide accelerated career growth path to individuals with tremendous opportunity to learn, execute and excel

Purpose: This position focuses on delivering customer service/,/support in IT or IOT products

Qualification

Computer Diploma or Engineer (BE// BTech)

Skills Required

Well going with Computers  Knows how SQL database works Can perform debugging on Server issues Can manage site installations independently Can do Software configuration

Experience

1-3 years of Exposure in delivering customer service in IT or IOT products