Application production support
3 weeks ago
JD :Primary Skill:
Application Support with or without Middleware, Linux, Monitoring tools like Splunk, App dynamics, Grafana, Dynatrace or any Monitoring tool and Scheduling tool like Autosys and Ticketing tool is ServiceNow or any ticketing tool, ITIL Concept like Incident and Change and Problem, Release Management and Good to have Banking Application Support.
Technical Skills:experience in
Application Production Support
in Linux platform.Strong
Technical Troubleshooting
skillGood experience in scripting
Shell, AutomationsWell versed with ITIL -
Incident Change Release
managementBasic knowledge of Middleware technologies - Apache TomcatGood experience on application monitoring tool like
Splunk, AppDynamics , Grafana, Premetheus.Good experience in
AutoSys
or any scheduling mechanism.Good experience in
DevOps
CI CD tools like Jenkins, Ansible, uDeploy etcKnowledge of Banking domain (preferable)Basic knowledge of Database - Oracle SQLGood understanding of Infrastructure Technologies like Linux, Windows, MW, DatabaseGood to have knowledge of AutoSys or any scheduling mechanism.Good to have DevOps SRE, Automation, cloud knowledge.Process Skills:Good knowledge of ITSM ProcessPreferrable good knowledge of SDLCFirst point of support for application incidentsIdentifies, diagnoses, and resolves functional and technical problemsEnsure quality services are delivered with respect to the agreed service level agreementClearly understand client business to recommend, provides and support application servicesBehavioral Skills :Self motivatedGood team memberCertification:good to have DevOps, cloud/AWS base training/certification
Interested candidates can share CV on
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