Configuration Specialist

2 days ago

India vueverse. Full time

OBJECTIVE

The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting users, managing configurations, and ensuring optimal performance of the platform. The specialist will collaborate with internal teams, business users, and Veeva support to address technical challenges, enhance system functionality, and maintain compliance with industry regulations. The ideal candidate will have a strong understanding of Veeva Vault applications, Life Sciences compliance requirements, and technical problem-solving skills.


KEY RESPONSIBILITIES

Technical Support & Troubleshooting:

  • Provide first and second-level technical support for Veeva Vault users.
  • Diagnose, troubleshoot, and resolve application-related issues efficiently.
  • Collaborate with internal teams and Veeva support to escalate and resolve complex issues.

System Administration & Configuration:

  • Manage user access, permissions, and security settings within Veeva Vault.
  • Assist in system configurations, workflows, and metadata updates as needed.

User Training & Documentation:

  • Develop user guides, FAQs, and training materials for end-users.
  • Conduct training sessions to improve user proficiency with Veeva Vault.

Performance Monitoring & Optimization:

  • Monitor system performance and ensure smooth operation of the Veeva Vault platform.
  • Recommend and implement best practices for system utilization and compliance.

Compliance & Validation Support:

  • Ensure compliance with industry regulations (GxP, 21 CFR Part 11).
  • Assist with system validation, change management, and audit readiness.

Collaboration & Continuous Improvement:

  • Work closely with business users, IT teams, and Veeva representatives to enhance system functionality.
  • Stay up to date with Veeva Vault updates, releases, and best practices.


Qualifications & Skills:

Education:

Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related field.

Experience:

  • 2+ years of experience in technical support, system administration, or application support for Veeva Vault.
  • Experience with Veeva Vault modules such as QualityDocs, PromoMats, eTMF, RIM, or QMS is a plus.

Technical Skills:

  • Strong knowledge of Veeva Vault platform administration and troubleshooting.
  • Experience with SQL, APIs, and basic scripting is a plus.
  • Familiarity with GxP, 21 CFR Part 11, and validation requirements.

Soft Skills:

  • Excellent problem-solving and analytical skills.
  • Strong communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and collaboratively in a fast-paced environment.

Preferred Certifications:

  • Veeva Vault Administrator Certification (preferred)
  • ITIL Certification (a plus)

  • IT Configuration Technician

    2 weeks ago

    India Brillio Full time

    Brillio is a fast-growing digital transformation company headquartered in Edison, New Jersey, with a global presence including India. The company partners with leading enterprises to accelerate digital journeys by leveraging Cloud, Data & Analytics, Artificial Intelligence, Customer Experience, and Product Engineering . &##We're Hiring: IT APO Specialist...

  • Quality System Configuration Specialist –

    2 weeks ago

    India Cube Hub Inc. Full time

    Job Title: Quality System Configuration Specialist – EtQ Reliance, SQL & scripting, Remote job: Candidates can be nearshore or offshore as long as they are the right fit. Candidates need to be able to work US core business hours. Job Duration: 6 months Job Description: The purpose of this role is to assist system program leaders with system...

  • Configuration specialist

    2 days ago

    India Vueverse. Full time

    OBJECTIVE The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting users, managing configurations, and ensuring optimal performance of the platform. The specialist will collaborate with internal teams, business users,...

  • Configuration Specialist

    3 days ago

    India vueverse. Full time

    OBJECTIVE The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting users, managing configurations, and ensuring optimal performance of the platform. The specialist will collaborate with internal teams, business users,...

  • Configuration Specialist

    3 days ago

    India vueverse. Full time

    OBJECTIVEThe role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting users, managing configurations, and ensuring optimal performance of the platform. The specialist will collaborate with internal teams, business users, and...

  • Configuration Specialist

    2 days ago

    India vueverse. Full time

    OBJECTIVE The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting users, managing configurations, and ensuring optimal performance of the platform. The specialist will collaborate with internal teams, business users,...

  • Employee Central Configuration Specialist

    2 weeks ago

    India beBeeconfiguration Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OpportunityA key position exists for an experienced SuccessFactors EC professional to implement and support Employee Central Solution in global organizations. The ideal candidate will have a deep understanding of employee lifecycle management processes, excellent communication and presentation skills, and experience with system configuration.

  • Configuration Analysis Senior Specialist

    7 days ago

    Chennai, India NTT Data Full time

    Job Description NTT Data Services is Hiring! Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best...

  • Technical Implementation Specialist

    2 weeks ago

    India beBeeImplementation Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title:Technical Implementation SpecialistAbout the Role:We seek a highly skilled Technical Implementation Specialist to join our team. This role involves configuring and implementing standard PLM requirements, collaborating with business stakeholders, and providing technical expertise for smooth system operation.The ideal candidate will have hands-on...

  • Director of Software Asset and Configuration Management

    7 days ago

    India Boston Consulting Group Full time

    Job Description Locations: Boston | London | Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex...