3 Days Left BPO Supervisor

4 days ago


Chennai India NTT Data Full time

Job Description

NTT Data Services is Hiring

Position's Overview

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA, Inc. currently seeks a Configuration Analysis Specialist to join our team.

Client's business problem to solve

Our client provides access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well. NTT is contracted to manage provider pricing configuration which involves Payor Platform configuration, perform UAT, Integration Testing and Audit. Our NTT Business Process Outsourcing (BPO) team has helped client to improve productivity, TAT and quality to strengthen the configuration area and help our customer relationship stay competitive and improve member and provider satisfaction.

Position's General Duties and Tasks

In these roles you will be responsible for:

- Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform.
- Evaluation of Configuration Requirement and Formulation of Configuration Approach and Effectively include advanced configuration and additional functionality based on best practices
- Based on the business requirements and business rules gathered, evaluate and create rules and complete the configuration activities
- Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
- Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
- Support activities to update configuration within the core claims processing system, typically within the areas of Provider Pricing. Potential responsibilities include and may vary by system area of assignment
- Support fee schedule changes including terms, affiliations and contract maintenance
- Enable User Analysis Testing (UAT) and implement the modifications as suggested by the business owners and/or analyst
- Creating manual test cases from Use cases, Functional specs and other requirement documents.
- Resolve coding/QA issues by managing Master Issue Logs and Fixing the high priority change requests which require immediate attention
- Data Validation and Audit of existing plans and contracts in the client database(s)
- Database Management & Maintenance

Requirements for this role include:

- Candidates must have Over all 5+ years experience in US healthcare Claims Payer.
- 6 + year(s) experience in Configuring client System for Pricing (Provider Contract) and UAT testing - 2+ Years.
- High school diploma or equivalent required, Technical/ Non-Technical
- Associates degree, technical college or some college course work preferred
- Ability to work within a project-oriented environment.

Preferences: -

- Experience in SQL 2+ Years (Queries Writing)
- Exposure on VB/Vb.net.

Required schedule availability for this position is Monday-Friday (5:00am to 3:00pm EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.



  • India Sky Groups Full time

    We have vacant of Cargo Supervisor Utility CSA Ground staff for Airport Jobs Location- Guwahati Delhi Ahmedabad Kolkata Bengaluru Candidate must have positive attitude good communication quick learner good looking and good management skills Freshers and Experienced both can apply Educational Qualification Higher Secondary Secondary School...


  • Chennai, India Datamark, Inc. Full time

    Join DATAMARK, Inc. as a Back Office Supervisor and become a pivotal part of our dynamic team! In this vital role, you will oversee the daily operations of our back office functions, ensuring that everything runs smoothly and efficiently. With your leadership, you will manage a team of skilled associates, driving their performance to meet organizational...


  • Panjim / Panaji, Goa, Panaji, India Open Door Hotels Full time

    Job Description Company Description Open Door Hotels is a hospitality company redefining the stay experience with boutique hotels, villas, and homestays across Goa and beyond. The company focuses on blending comfort, design, and heartfelt service to create memorable journeys for guests. Open Door Hotels is committed to building India's most trusted...


  • Noida, India EXL IT service management Full time

    Job Description Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the motor servicing as well as answering generic, non-generic specific questions related to product cover/motor servicing. Candidates with voice background & prior web chat experience with UK or US client will be...


  • India ZIMA Clinic Full time

    US Healthcare Industry Job Title: Medical Billing Specialist Location: Remote (India) Job Type: Full-time (work from home) Work Days: Monday to Friday Work Hours: 8:30 am to 5 pm [as per MT timezone]; Nightshift in India Holidays: as per the US Calendar Experience: 1+ year in US healthcare industry Salary: as per Industry...


  • Bengaluru, India Quikjet Cargo Airlines Full time

    Job Description JOB DESCRIPTION OF SUPERVISOR GROUND OPERATIONS CONTROL CENTRE (GOCC) 1. JOB PURPOSE The Supervisor in Ground Operations Control Centre will be an integral link between Ground Operations and OCC and is responsible for ensuring the smooth and efficient functioning of ground and freight operations at various airports across India. The...


  • Chennai, India Intellistaff Services Pvt. Ltd Full time

    Job Description Role Azure DevOps Engineer Location: Chennai (Hybrid 3 days in office) Experience: 6 - 8 Joining: Immediate Joiners Preferred Job Description Azure DevOps Engineer (Chennai | Hybrid | Immediate Joiners) We are hiring an experienced Azure DevOps Engineer with 68 years of expertise in DevOps, Terraform, Kubernetes (AKS), Python, and Data...


  • India Three Across Full time

    Job Description Role Overview: Business Insight Manager AI & Data Science Location: Remote/ Indore/ Mumbai/ Chennai/ Gurugram Work Mode: Remote Notice Period: Max. 30 Days (45 Days for Notice Serving) Interview Process: 2 Rounds Interview Mode: Virtual Face-to-Face Industry: Must be from a BPO/ KPO/ Shared Services or Healthcare...


  • Chennai, Tamil Nadu, India GS Infotech Full time

    Increase the Plant by Joining as Production Supervisor Job Description Focus Skills/: Precision, automation, and data/-driven insights will all play a part in manufacturing in the future. From a floor manager to a strategic leader who uses technology to maximise output, guide a highly qualified staff, and guarantee a smooth, data/-driven operation, the role...


  • India PC Jeweller Company Full time

    Key Responsibilities (Commercial ICI Projects): This is a part-time position with a hybrid work model – a combination of remote work and in-person site visits or office meetings as required. - Manage all phases of commercial ICI construction projects from pre-construction to closeout. - Develop project work plans, schedules, and milestones; provide...