
Network Support Engineer
4 days ago
Job Title: Network Support Engineer On-Site & Global IT Support
Location: Bengaluru
Work Type: Full-time | On-site
Travel: Yes, occasional travel within India
Shift Flexibility: Must be comfortable with off-hours support as per business needs
Key Responsibilities:
- Provide hands-on support for Cisco Meraki switches and FortiGate firewall configurations and troubleshooting.
- Offer on-site IT support for office network infrastructure across India, including hardware setup, configuration, and issue resolution.
- Collaborate effectively with the global IT team, providing support for global users as and when required.
- Ensure timely and professional communication with remote teams and stakeholders across different time zones.
- Assist in new site build-outs, network upgrades, and system rollouts.
- Travel to company offices in Hyderabad, Delhi, and Noida as per business requirements.
Required Skills & Qualifications:
- Hands-on experience with Cisco Meraki switches and FortiGate firewall administration.
- Prior experience in on-site IT/network support, preferably in a global IT environment.
- Strong understanding of LAN/WLAN setup, IP configurations, and firewall policies.
- Excellent communication skills, with the ability to coordinate with international teams.
- Must be open to work in off-hours or weekends as per operational needs.
- Willingness to travel within India as required
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