Network Support Engineer

4 days ago


Bengaluru, India Randstad Full time

Job Title: Network Support Engineer On-Site & Global IT Support

Location: Bengaluru

Work Type: Full-time | On-site

Travel: Yes, occasional travel within India

Shift Flexibility: Must be comfortable with off-hours support as per business needs

Key Responsibilities:

  • Provide hands-on support for Cisco Meraki switches and FortiGate firewall configurations and troubleshooting.
  • Offer on-site IT support for office network infrastructure across India, including hardware setup, configuration, and issue resolution.
  • Collaborate effectively with the global IT team, providing support for global users as and when required.
  • Ensure timely and professional communication with remote teams and stakeholders across different time zones.
  • Assist in new site build-outs, network upgrades, and system rollouts.
  • Travel to company offices in Hyderabad, Delhi, and Noida as per business requirements.

Required Skills & Qualifications:

  • Hands-on experience with Cisco Meraki switches and FortiGate firewall administration.
  • Prior experience in on-site IT/network support, preferably in a global IT environment.
  • Strong understanding of LAN/WLAN setup, IP configurations, and firewall policies.
  • Excellent communication skills, with the ability to coordinate with international teams.
  • Must be open to work in off-hours or weekends as per operational needs.
  • Willingness to travel within India as required


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