Project Coordinator e-Learning

3 weeks ago

Malad, India Violet Infosystems Private Limited Full time

Open Position: Project Coordinator e-Learning
Location: Malad (West), Mumbai
Experience: 2 Years to 6 Years
Qualification: Any Graduate
Industry: IT/Software
Candidates only from Mumbai Suburban(between Mira Road and Dadar) based location apply for this position.
We are 6 days working: Monday to Saturday

Objective of the Role: Efficiently manage client requests, ensuring timely delivery and highclient satisfaction. Collaborate with team members to meet project timelines and clientexpectations. Ensure quality and accuracy in deliverables through effective communication andproblem-solving.

Responsibilities

  • Handling Client Requests: Efficiently manage a substantial volume of client requestsdaily. Plan and strategize to meet client needs effectively.
  • Team Collaboration: Prior team management experience is a plus as this role emphasizes teamwork over individual contributions. Work collaboratively with the team to ensure the timely delivery of client requests within specified time frames.
  • Client-Centric Approach: Align deliverables with client requests and ensure that client expectations are met.
  • Content Proficiency: Craft concise, impactful content with excellent communication skills to convey ideas effectively.
  • Performance Under Pressure: Demonstrate the ability to work effectively under pressure and consistently meet deadlines.
  • Quality Assurance: Ensure the quality and accuracy of deliverables to maintain high client satisfaction levels.
  • Problem Solving: Proactively identify and address issues impacting project timelines or client satisfaction.
  • Reporting and Workflow Optimization: Prepare reports regularly and streamline workflows to enhance efficiency.
  • First Point of Contact: Serve as the first point of contact with BA team, Design team, and QA team to get wireframes, designs, and use cases created and ensure they align with client requirements.
  • Issue Management: Raise a flag to the PM or Delivery Team in case of any issues regarding the scope.
  • Knowledge Transfer: Ensure proper knowledge transfer (KT) has been given to all respective teams.

Required Skills

  • Bachelor's degree in a relevant field (Computer Science, Engineering, etc.).
  • Proven work experience as a Project Coordinator or similar role.
  • Excellent communication and interpersonal skills.
  • Detail-oriented and highly organized.
  • Proven ability to work in a collaborative team environment.
  • Problem-solving skills and a proactive attitude.
  • Ability to prepare and interpret flowcharts, schedules, and step-by-step action plans.
  • Solid organizational skills, including multitasking and time management.
  • Strong client-facing and teamwork skills.
  • Familiarity with risk management and quality assurance control.
  • Strong working knowledge of Microsoft Project and Microsoft Planner.
  • Hands-on experience with project management tools.

Job Types: Full-time, Permanent

Pay: ₹400, ₹800,000.00 per year

Benefits:

  • Provident Fund

Work Location: In person

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