
Customer Relationship-Japanese
2 days ago
Required Professional Experience
- At least 4 years of experience in a similar role, preferably in an IT or technical setting.
- Fluent in Japanese (JLPT N3 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting.
- Experienced in handling client communication and negotiations.
- Excellent in Japanese skills both translation and interpretation
- Proven hands-on experience in SCRUM or Project Management.
- Excellent problem-solving and analytical skills
- Hands-on experience with cloud technologies, databases, or programming languages is a plus.
- Experience with IT service management tools (e.g., Service Now, Jira).
Preferred Professional Experience
- Certifications in Japanese language proficiency JLPT N2 or above
- Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals
- Experience in working with Japanese clients or in a multicultural team is preferred.
- Knowledge of Mainframe domain.
- Ability to work independently and manage multiple tasks and deadlines.
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