Salesforce Senior Business Analyst

3 days ago

Mumbai, India Saasworx Consulting Full time

Summary: As a member of the business consulting team at SaasWorx, successful applicant will collaborate with business and technology groups stakeholders to deliver outcome-based Salesforce solutions. Applicant will be working closely with our clients to understand their business needs and challenges, provide guidance, drive innovation, design effective functional solutions, and revolutionize their technological framework by utilizing Salesforce platform.

Responsibilities:
Plan and execute discovery workshops to understand clients business processes, business needs and challenges
Clearly capture process flows, business requirements, pain points, and desired features
Serve as a bridge between business needs and technology solutions
Work on RFP and pre-sales activities
Solve business challenges by ideating innovative solutions while keeping platform standard features and best practices in consideration
Work with functional team to build, develop, and test platform applications
Work with client stakeholders to build and confidently present solution presentations, wireframes, and system demonstration
Own responsibility for completion and accuracy of project tasks
Lead multiple projects concurrently
Work as a team-player by extending help where needed and sharing experience and skill knowledge for holistic team development
Be self-motivated, flexible and takes initiative

Skills Requirement:
Minimum 7-8 years of relevant experience as a Salesforce Business Analyst Consultant
Demonstrated solid client facing and stakeholder management experience
Extensive hands-on experience of managing multiple pre-sales and/or implementation projects
Excellent analytical, verbal, and written communication skills
Highly skilled in creating, maintaining, and supporting all application development artefacts including BRD, User Stories, Functional Process Flows, Wireframes, Business rule definitions, User manuals and training material
Exceptional demonstration and presentation skills
Knowledge of Sales and Service cloud is a must. Add on knowledge of Marketing Cloud, Experience cloud, and Tableau CRM will be highly preferred
Solid core knowledge of Salesforce platform fundamentals
Good understanding of Waterfall/Agile software development lifecycle fundamentals and experience of delivering projects in both type of models
Must be a self-motivated, self-starter team player and leader
Applicants with 2 or more Salesforce certifications will be preferred
Place of Posting:
Employees will be working out of Mumbai (Client Site)*, and anywhere else subject to the organizations requirement.

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