Senior Circle Manager

1 day ago


Gurugram, India Tata AIA Life Insurance Full time

JOB DESCRIPTION APositionOverview PositionTitle Senior Circle Manager - HDFC Bank Branch Banking Department HDFCBank - BranchBanking L evel/Band Senior Manager / 501 RoleSummary:  Tomanagesalesandbusinessobjectiveofthecluster, meetingorexceedingkeytargets  Toensureachievementofsalestargetswithoptimalmarketcoverage  Toplanresourceallocationandberesponsibleforfinancial viabilityofthecluster  Toeffectivelyleadandmanagehissalesteambyprovidingthemwithongoingcoaching  Toensurethatthesalebehavior,salesethicsandsalespracticesofthesalesteamcomplywithcompany standardsandregulations  Tocloselyworkwiththe supervisortodesignsalesstrategiesandinitiativesthat willcauseimprovementof salesperformanceacrossbusiness. B OrganizationalRelationships ReportsTo StateHead Supervises ClusterAccountManagers/RelationshipManagers C Jo bDimensions G eographicAreaCovered Cluster I nternalStakeholders Training ProductManagement Marketing BranchOperations DistributionOperations E x ternal ChannelPartner D KeyResultAreas Achieve ANP targets through assignedbranches ·Achievepre-set businesstargetsonANP, casecount, activebranch,active sales staffandvariousKPIsforbranchbankingandcardsvertical ·Work collectively with the branch manager on the business strategies and implementationplans ·Visitallocatedbranchesregularlytosuperviseprocessandoperations ·InteractregularlywithRelationshipManagerstoachieverequiredsalestarget ·TrainingRelationshipManagersinpresentation&sellingskills ·JointSalesCallswithsalesteamoncallsoncallswithhigh-ticketclients ·Developandmaintainstrong relationshipandrapportwithbankmanagersto ensureachievebusinessnos. T raining salesteam o f the ·TraintheRelationshipManagersandbank’sfrontlinestaffontheproducts,sales technique,prospecting,objectionhandlingandsalesoperationandprocessetc ·TotraintheRelationshipManagersonPresentationandSellingSkills ·ConductsessionsonproductpitchingandqueryhandlingforRMs M o nitorsales& providesupport ·AnalyzetheproductivityofRM’stoensuretheyaredeliveringasper expectations.Suggestthedevelopmentalchangesandinterveneasandwhen required. ·Ensurethatthehighperformersaresuitablyrewarded&keptmotivated ·MaintainandobserveCompany’sinternalcontrolandstandards ·Actasanescalationpointforissuespertainingtopolicyissuance Arrange various contests&events forthesalesteamas wellasthe customers ·Communicateallmarketingandsalesprogramstobank’sfrontlinestaffand ensureawarenessandaprticipation ·Fulfilltheapprovalrequirements ·Analyzethecustomerresponsetoeventstojudgethefeasibilityoftheeventsin termsofleads generatedvs.themoneyspent M I S&Reporting ·DesignandcirculatebusinessMISandreportstovariousstakeholderasrequired ·AnalyzedatacutsonBusinessPerformanceandsharethefindingswiththe supervisors Risk ·Participateinriskmitigationplans,contingencyplanning,andbusinesscontinuity programsbyexecutingandreportingwithindefinedtimelines. Highlightand recommendprocessgaps,flawsandprocesschanges. ESkillsRequired T echnical ·Product/Subjectmatterexpertise ·TeamManagementskills ·Mentoringskills ·Businessperspective&planning ·PerformanceManagementskills ·Finance/Insuranceindustryawareness ·Interviewingskills ·Selfmanagement ·Problemsolvingskills ·Peerlevelco-ordinationandinfluencingskills B ehavioral Ess e ntial Desired I nterpersonalskills ü Communicationskills ü Creativethinkingskills ü Supervising/Leadership s k ills ü T eamworkSkills ü I nfluencingskills ü Relationship Building skills ü Decisionmakingskills ü FIncumbentCharacteristics Ess e ntial Desired Q ualification PG/MBA E x perience 7-9yearsSalesExperience



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