[15h Left] Associate Manager

7 days ago


Bengaluru, India Razorpay Full time
Key job responsibilities:

- Design and develop learning solutions and programs applying adult learning principles and deploy various learning models.- Instructional design experience to create learning content that best fits the needs of the learner and business.- Employ project management skills and tools to manage multiple medium to large scale projects from analysis through delivery concurrently.- Conduct analysis to identify key knowledge/skills to target in the curriculum and perform post implementation evaluation on key performance and business metrics.- Collaborate effectively with business teams; Training Delivery, Operations, Quality, and Compliance, to identify knowledge gaps, and develop technical and non-technical training training initiatives.- Ability to deliver Product, Process & Skill Based Training (Soft Skills).- Manage and execute curriculum maintenance review and implementation cycles.- Collaborate with central design professionals to develop learner engagement strategies, evaluation plans, and process improvement initiatives.- Facilitate skills training for the Razorpay X team in India to improve their voice and written communication- Drive initiatives and programs to continuously improve the communication & other soft skills of the Razorpay X & Capital Teams- Examine data to identify the ongoing learning needs of X & Capital teams.- Design, build, and audit training content, using data to determine effectiveness.- Design strong branding and marketing communication for all flagship L&D initiatives for seamless adoption.

Basic Qualifications:

- 5+ Years of experience in the learning & development domain- Experience in Instructional Design.- Experience in deploying learning content in LMS.- Experience in requirement gathering and ability to write clear and detailed requirement document.- Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner role.- Demonstrate experience in influencing senior leaders/stakeholders.- Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.- Advanced analytical skills and experience using and presenting data to make decisions.

Preferred Qualifications

- Proven advanced instructional design skills, including evaluation methodologies; experience with global design.- Master’s Degree in a related discipline.- Certified executive coaching experience.- International assignment; experience working in a different country.- Cross functional experience in an area outside of training and development.- Experience working in a customer centric environment.
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