Hospitality Manager

1 day ago


Hyderabad, India Anurag University Full time

Job Purpose

Anurag University is seeking a dedicated Hospitality Manager to lead and oversee hospitality operations across the campus. The role demands a professional who can ensure seamless guest experiences, maintain high standards of service, and represent the University's values with warmth and professionalism.

Key Responsibilities:

  • Guest Hospitality:
    Plan and execute hospitality protocols for university guests, including dignitaries, officials, and partners.
  • Event Hospitality:
    Manage end-to-end hospitality for guests during university events, both on and off stage.
  • Quality Management:
    Ensure the quality, presentation, and appropriateness of materials, items, and services used in hospitality.
  • Training & Supervision:
    Train and guide staff/volunteers in hospitality protocols, etiquette, and service standards.
  • Stakeholder Coordination:
    Collaborate with departments, vendors, and service providers to ensure consistency with the University's brand image and hospitality standards.
  • Brand Standards:
    Uphold and promote the University's values of excellence, respect, and professionalism in all hospitality activities.

Qualifications & Skills
:

  • Bachelor's degree in Hospitality Management / Hotel Management / related field.
  • 3-5 years of experience in hospitality operations, event hospitality, or guest relations.
  • Strong organisational and interpersonal skills.
  • Ability to manage teams and coordinate with multiple stakeholders.
  • Attention to detail with a strong focus on guest satisfaction.

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