Head of Operations

4 weeks ago

Greater Bengaluru Area, India Curefit - house of cult Full time

Curefit Healthcare Pvt Ltd is India’s largest fitness company. Founded in 2016 by Mukesh Bansal and Ankit Nagori, Curefit offers a comprehensive range of fitness services and products through its two brands, cult.fit and cult.sport. With a mission to make fitness fun, easy and accessible, cult.fit offers group workouts, online classes, sports facilities, and personalized solutions at fitness centers & partner gyms across the country. By adopting innovative subscription-led revenue models and employing cutting-edge technological interventions to cultivate healthy habits, cult.fit has emerged as the go-to destination for fitness enthusiasts across the country. cult.sport focuses on simplifying health and well-being by offering smart fitness products tailored to the everyday athlete. The cult.sport product range is thoughtfully designed to deliver the ultimate workout experience, featuring high-quality sportswear, versatile at-home workout equipment, bicycles, and nutraceuticals.


Key Responsibilities:

  • Day to Day Operations management: Responsible for stable day to day operations across 4 key areas
  • Operations planning and coordination with categories
  • Warehousing: Currently 6, company managed warehouses with >3Lakh square feet area under management
  • Logistics: Work with >5 third party partners for delivery to customers (from warehouses)
  • Customer service: Responsible for managing network of technicians (both own and third party) to deliver installations of equipment at customers home
  • Planning & Coordination: Planning (AOP, Quarterly planning) in coordination with different category teams and executing as per the plan
  • Design and roll-out of new strategies: Thinking through new initiatives and designing them to improve cost/performance/efficiency (e.g. Designing and piloting own logistics service)
  • Performance/SLA improvement: Improvement in key parameters (“Order to Delivered” time, Regional fulfillment of orders, Delivered to Install time etc.)
  • Cost Optimization: Improvement in cost parameters (Logistics cost per shipment, Wh cost per unit, customer installation cost per unit etc.)
  • Team: Creating a high power and engaged team to deliver business goals


Background

  • Operations experience 7+ years across leading e-commerce companies or supply chain heavy companies
  • Strong problem solving ability, analytical and operational design mindset
  • Creative bent of mind and ability to think strategically
  • Ability to lead and manage large teams

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