Manager - Learning

3 days ago

bangalore, India Flipkart Full time
The L&D function at Flipkart is responsible for rolling out learning interventions that create business impact and drive growth for the organization. The Flipkart learning ecosystem focuses not only on classroom-driven learning interventions but also on peer-to-peer knowledge sharing/learning, self-paced online learning programs, social learning, hackathons, learning through curated resources etc.
We are looking to augment our team with a dynamic person who will lead initiatives in areas of social learning, innovation and creating mechanisms to curate/create world class training
content.
Key Role / Responsibilities:
Be the trusted face of L&OD for the Business
Being Collaborative is a key requirement. Should have a high social quotient and be able to STAR collaborator.
Engage with all levels of management with ease and be able to articulate the learning strategy and Offerings in ways that make sense to the business
Be able to proactively build capabilities for the organization
Drive Learning in a fast-based VUCA set-up. Be able to design learning solutions that best fit the organization's appetite
Completely responsible for branding and building asks in the business for learning. Be able to Drive Purpose for Learning aligning to business needs
Create & roll out processes and learning solutions to promote learner lead learning that has a solid impact on the business strategy
Engage with Business and be a learning and org development consultant. Play the Learning Advisor role
Promote the usage of collaborative tools for social learning, such as Wiki, to facilitate the capture and sharing of critical knowledge among internal teams.
Monitor and evaluate the learning interventions, programs, metrics, adoption, and coverage.
Where needed Identify & drive content creation and Facilitation in different business units resulting from analysis of learning needs
Drive capability-building programs that help build an innovation culture within the organization.
Skills Needed:
Learning Domain Expertise:
Training Needs: Familiar with Training Needs Identification and Analysis methodologies
Content Development: Knowledge of Content Development and Design, Familiar with well-known L&D frameworks for Behavioural and Managerial training, Co-create/customize training content in partnership with external vendors
Training Facilitation: Conduct/facilitate in class/VILT behavioural training, group facilitation of social learning/Facilitate FGDs
Program Management: End-to-end management of Training Needs - Needs Identification, Vendor Identification, Training Calendar Rollout, Content Customization, Training Quality Control, Measuring Impact Metrics.
Desirable to have practitioner certification in Psychometric tools like DISC/MBTI/HBDI/HOGAN or the likes and working knowledge of Learning RoI frameworks
Desirable to have Deep diagnostic skills for specific business problems using performance consulting or OD diagnostic tools
Self:
Be able to carry self confidently and calmly.
Be able to effectively manage emotions and stay objective
Smoothly resolve conflicts
Solid Demonstrable System Thinking and Design Thinking ability
Communication:
Ability to get consensus and collaboration across many business and HR teams.
Ability to generate enthusiasm and purpose in business leaders and managers for learning
Ability to Communicate with all levels of management and staff
Influencing:
Gaining support and Commitment from others even without formal authority
Resolving differences by determining needs and suggesting practical solutions that benefit stakeholders
Promoting collaboration and facilitating teamwork across functional boundaries.
Be Networked in business and get a good understanding of the business direction and be able to proactively come out with capability building initiatives that becomes a strategic advantage for the business
Business Orientation:
Understands business needs and concerns; responds promptly and effectively to business needs;
Customizes processes and solutions as aligned to the learning appetite and culture in teams
Drive for Results:
Makes things happen, is proactive, balances "analysis" with "doing", sets high standards for self, commits to organizational goals
Teamwork:
Collaborates with others in own unit and across boundaries, acknowledges others' contributions and be a star collaborator.
Exhibits ability to work across multiple business units and large spans
Learning and knowledge sharing : open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing.
Ideal Candidate Profile:
6-10 years of experience working in startups, Tech/Product, SaaS, e-commerce, Fintech, Consulting organizations Driving L&D - programs (Eg. Swiggy, Deloitte, Center for Creative Leadership, Dale Carnegie Institute, Reliance, Pepsi, Lenskart, Walmart, InMobi, Brillio)
MBA or Masters in Psychology, BTech/MTech with relevant hands-on L&D experience at least 3 to 4 yrs in core L&OD
Adept in L&D processes and practices
Comes with experience of working in IT software/product development organizations will be an advantage.
Strong Business acumen to ensure intelligent conversations with the business
Is a self-starter and can work without supervision
Detail and process-oriented and well-versed with the latest trends in their core areas and their applicability for business impact
Be able to balance multiple priorities without burning out

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