Telecaller

3 days ago


Bengaluru, Karnataka, India DKL COLLECTION AGENCIES LLP Full time

Company Overview: DKL COLLECTION AGENCIES LLP

  • Legal Structure: Limited Liability Partnership (LLP)
  • Date of Incorporation: 29 April 2025
    • Registered Office and workplace
    • No. 6, First Floor, Pipeline Road, Prem Nagar, Laggere, Bangalore North, Karnataka, India –

Package : 12,000

Interest, please send your CV to

Key Responsibilities

  • Debt Recovery Calls: Contact customers with overdue payments to remind, negotiate, and facilitate repayment.
  • Account Follow-Up: Track assigned accounts, maintain regular follow-ups, and escalate unresolved cases.
  • Payment Coordination: Guide customers on payment modes, timelines, and resolve basic queries related to dues.
  • Documentation: Accurately record call outcomes, payment commitments, and update CRM or collection software.
  • Compliance Adherence: Ensure all interactions follow RBI guidelines, company policies, and ethical standards.
  • Skip Tracing Support: Assist in locating unreachable customers using available data and tools.
  • Feedback Loop: Share recurring customer concerns or disputes with the legal or escalation team for resolution.

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