
Telecaller
3 days ago
Company Overview: DKL COLLECTION AGENCIES LLP
- Legal Structure: Limited Liability Partnership (LLP)
- Date of Incorporation: 29 April 2025
- Registered Office and workplace
- No. 6, First Floor, Pipeline Road, Prem Nagar, Laggere, Bangalore North, Karnataka, India –
Package : 12,000
Interest, please send your CV to
Key Responsibilities
- Debt Recovery Calls: Contact customers with overdue payments to remind, negotiate, and facilitate repayment.
- Account Follow-Up: Track assigned accounts, maintain regular follow-ups, and escalate unresolved cases.
- Payment Coordination: Guide customers on payment modes, timelines, and resolve basic queries related to dues.
- Documentation: Accurately record call outcomes, payment commitments, and update CRM or collection software.
- Compliance Adherence: Ensure all interactions follow RBI guidelines, company policies, and ethical standards.
- Skip Tracing Support: Assist in locating unreachable customers using available data and tools.
- Feedback Loop: Share recurring customer concerns or disputes with the legal or escalation team for resolution.
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