
Telecaller
2 weeks ago
Company Description
ZED Scheme For MSMEs is dedicated to helping Indian Micro, Small, and Medium Enterprises (MSMEs) adopt sustainable practices and enhance their competitiveness. As a Government-Authorized ZED Facilitator, we guide MSMEs through the MSME Sustainable (ZED) Certification Scheme, a government initiative under the Ministry of MSME. Our services include awareness sessions, registration support, compliance guidance, handholding certification processes, subsidy advisory, and post-certification support. We aim to boost productivity, improve quality, reduce environmental impact, and help businesses access exclusive government incentives.
Role Description
This is a part-time remote role for a Telecaller. The Telecaller will be responsible for contacting potential clients to explain the ZED scheme, assist with registration and documentation, conduct follow-ups, and provide support through the certification process. The role includes organizing awareness sessions, guiding enterprises on compliance and subsidy eligibility, and maintaining accurate records of interactions.
Qualifications
- Excellent communication and interpersonal skills
- Experience in telecalling and customer service
- Organizational and time management skills
- Basic understanding of MSME sector and sustainability concepts is a plus
- Proficiency in using CRM software and Microsoft Office
- Ability to work independently and remotely
- Bachelor's degree in Business, Marketing, Communications, or related field preferred
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