AMS - Oracle CLoud Field Service SME

1 day ago

Hyderabad, India Apps Associates Full time

Job Summary: We are looking for a seasoned Oracle Field Service Cloud (OFS) Consultant with experience in implementing and supporting complex field service processes. This role involves configuring OFS, integrating with Oracle Cloud SCM/Service modules, and optimizing technician scheduling, routing, and mobility. Key Responsibilities: Implement, configure, and support Oracle Field Service Cloud (OFS) including activities, routing, capacity planning, and technician mobility. Gather and translate business requirements into OFS configurations and extensions. Integrate OFS with Oracle Fusion Service, Inventory, Order Management, and external systems (CRM, legacy platforms). Support mobile workforce enablement, dispatching, GPS tracking, and real-time notifications. Monitor and tune OFS processes for performance and usability. Collaborate with IT and business teams to support deployment and change management. Should be able to support multiple customers in : PM IST to : PM IST shift Required Skills: + years of experience in Oracle Field Service Cloud . Strong understanding of scheduling, routing, and dispatch logic . Hands-on experience with OFS configurations, APIs, and plug-in frameworks. Experience in integrating OFS with Oracle Service, Inventory, and/or Order Management modules. Knowledge of Oracle Integration Cloud (OIC) or other middleware tools. Familiarity with mobile enablement, GPS, and technician portals. Nice to Have: OFS certification and exposure to IoT or AI-based field service optimization. Experience integrating OFS with Salesforce or third-party CRMs. Experience with Oracle Service Logistics and Depot Repair.

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