L2 Netbackup Support Engineer

3 weeks ago


bangalore, India IBU Consulting Full time

About the job :

Required Core Skills :

- Troubleshooting NetBackup error codes and ability modify schedules, policies and client configurations while ensuring stability of critical production services and infrastructure

- Experience of customer deployments exceeding 50,000 endpoints

- Previous large scale migrations experience of data protection workloads

Nice To Have Skills :

- Effective communication skills in both verbal and written English

- Good analytical and troubleshooting skills (the ability to think logically through a problem)

Minimum years of experience : 5-8

Educational Qualifications : Needed : No

Detailed JD :

- Troubleshooting NetBackup error codes and ability modify schedules, policies and client configurations while ensuring stability of critical production services and infrastructure.

- Taking initiative and proactively raising issues with both internal teams and external vendors

- Experience logging calls with both hardware and software vendors, including progressing issues through to resolution

- Strong understanding of data protection solutions for Linux, Windows, Oracle and VMware.

- Including deployment and troubleshooting issues

- Experience of customer deployments exceeding 50,000 end-points

- Previous large scale migrations experience of data protection workloads

- Basic ability to troubleshoot when issues are introduced from automation

- Experience supporting environments with multiple NBU primary server domains, as well as 100's of media servers

- Experience operating within controlled environments, adhering to strict change management and role elevation criteria.

- Flexibility to work across time zones as required.

Additional Skills :

- Effective communication skills in both verbal and written English

- Client focused with regards to service delivery

- Self-driven and able to work independently or within a team

- Good analytical and troubleshooting skills (the ability to think logically through a problem)

- Must have the initiative, tenacity and commitment to see problems through to resolution

- Confidence to speak out and voice their opinions where necessary.

(ref:hirist.tech)
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