Senior Manager

4 weeks ago

gurugram, India Marsh McLennan Companies Full time

Description:

Wealth Analytical Services – Actuarial & Financial Group (AFG)

The AFG (Health Actuarial) team is seeking candidates for the following position based in the Mercer’s Gurugram office-

What can you expect?

Health actuaries work with a broad range of clients and industries as members of client teams, providing in-depth research and analysis of clients' medical, dental, vision, life and disability programs, such as cost projections, risk forecasts, claims & healthcare analytics, liability estimates and pricing analysis.

The AFG India team currently supports the US Actuarial & Financial group with a broad range of health actuarial & financial management services primarily for US clients such as  Claim Experience reporting, Reserving (IBNP), Regulatory reporting, pricing and underwriting support . We serve more than 40 locations across United States and have a client base of + clients, producing more than 3, reports annually.

There are exciting developments happening in US health business and as such will see increasing revenue growth going forward, providing the opportunity to gain significant experience to advance your career at AFG India.

The role would require to lead the accurate and timely analysis on various big data and actuarial/financial projects for medical, dental, vision, life, group risk life and disability programs, with more large-scale consulting projects and any new product launches and / or service transitions in the pipeline. A key part of this role is also to act as a project manager for actuarial projects as well as liaise with onshore consultants on various work aspects as well as internal technical teams & SMEs. The candidate will be responsible for delivering an excellent and consistent experience for all our clients by meeting defined SLAs and onshore delivery protocols.

The applicant is also expected to be diligent and responsible adequately to pull more out of the scope projects from onshore and put in the effort to contribute to other spheres as well such as lean, process improvement.

What is in it for you?

Holidays (As Per the location) Shared Transport (Provided the address falls in service zone)

We will count on you for:

Guide and mentor team members on actuarial principles, Mercer’s tools and processes and help them identify and address their developmental areas through

- Providing regular feedback on their work

- Receiving feedback from them on their developmental areas

- Presenting such instances to group leaders and initiating training programs

Ensure seamless and superior Client Service delivery on the work aligned to their team on key SLAs viz. Accuracy / Efficiency / Utilization etc. Ensure gating procedures, process control and enhancements via reporting, RCA etc. Supervise colleagues, conduct quarterly and semi-annual performance reviews and monitor development of team’s career growth and provide learning opportunities Active participation in SME/knowledge sharing/training/process improvement initiatives and participate in testing of new tools/processes and roll outs Innovate and implement areas of improvement on quality and efficiency Support transition of new services/geographies and in managing ongoing operations of established services Participate and contribute in any special project requirements

Note: Applicants should be flexible working in shifts

What you need to have: 

Knowledge on H&B domain preferred Excellent analytical, problem solving and interpretational skills. Sound knowledge of process documentation, development of SOP, knowledge artefacts Ability to prioritize and handle multiple tasks in a demanding work environment Good command on MS office applications (MS-Excel, MS-Word) Excellent communication and good coaching skills Ability to manage multiple projects and deliver quality, timely and consistent results Graduation with Mathematics/Statistics/Actuarial Science or any subject with sizeable mathematical content Minimum 10 years’ experience overall Preferably in Health or Non- Life domain

What makes you stand out?

Adaptable communicator, facilitator, influencer and problem solver

High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Adaptable communicator, facilitator and problem solver High attention to detail Ability to multi-task and prioritize time effectively

About Mercer
Mercer

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