Key Account Manager For E-commerce
4 weeks ago
Brief About Role:
The role entails KAM for E-commerce. Along-with delivery of meeting the monthly/annual revenue targets.
Experience: 3-5 years of experience in successfully managing & running Ecommerce operations. Experience in Q-commerce shall be an added advantage.
Key Resposnisbilties
- E-commerce & Q-commerce Management Oversee daily sales operations across leading platforms (Amazon, Blinkit, Flipkart, Zepto, etc.) ensuring smooth execution and performance.
- Sales Growth Delivery – Consistently drive month-on-month sell-out growth of 10–15%, aligning with business revenue targets.
- Platform Expansion – Identify, evaluate, and onboard new e-commerce and quick-commerce platforms to expand brand presence.
- Product Listings & Cataloguing – Manage accurate and optimized product listings, cataloguing, and content updates to maximize visibility and conversions.
- Cross-functional Coordination – Collaborate with supply chain, operations, and marketing teams to ensure timely material in-bound and seamless execution on platforms.
- Platform Relationship Management – Build strong working relationships with platform teams; lead weekly and monthly performance reviews, negotiations, and joint business planning.
- Data Management & Reporting – Organize sales, marketing, and operational data; prepare structured reports with actionable insights.
- Conversion Optimization – Monitor customer journey metrics and actively work on levers to improve CTR, AOV, and conversion rates.
- Campaign & Offer Strategy – Analyze campaign results to recommend improvements in offer constructs, pricing, and promotional strategies.
- Performance Metrics Tracking – Maintain daily logs of key KPIs including CAC, ACOS, ROAS, Revenue, Units, Spend, Sessions, Conversion Rate, AOV, and CTR.
- P&L Ownership – Take complete P&L accountability for e-commerce, including sales, ad spends, and profitability, ensuring sustainable business growth.
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