Online Reputation Management

4 weeks ago

Delhi, India Atlys Full time

Job Description
Atlys' mission is to enable every person on earth to travel freely.

At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us.

Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post.

Job requirements

We're looking for an enthusiastic and proactive
ORM Intern
to join our team and support us in building and maintaining a strong, positive online presence. This is a great opportunity for someone looking to gain hands-on experience in the world of digital reputation management, while working alongside experienced professionals in a fast-paced, mission-driven environment.

The Job

  • Monitor and track online reviews, social media mentions, and user-generated content across platforms like Google, Instagram, Facebook, Twitter, Trustpilot, etc.
  • Assist in responding to customer reviews and inquiries in a timely, empathetic, and brand-aligned manner.
  • Collaborate with the customer support, marketing, and PR teams to address concerns and improve customer sentiment.
  • Contribute to the development of reports and dashboards analyzing trends in online feedback and brand mentions.
  • Support the implementation of strategies to enhance Atlys's online reputation.
  • Stay updated on emerging ORM trends, tools, and best practices.
  • Identify potential risks or issues early and flag them to relevant stakeholders.

The ideal candidate

  • Final semester students from Marketing, Mass Communication, PR, or related fields.
  • Strong written and verbal communication skills.
  • Comfortable working with social media and review platforms.
  • Curious, proactive, and eager to learn in a fast-moving startup environment.
  • Team player with a customer-first mindset.
  • Bonus: prior internship experience in digital marketing, content, or community engagement.

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