Hotel Reservation Manager
4 weeks ago
Company Description
CYC Group is a dynamic organization that offers a diverse range of services, including hotel booking, hotel aggregation, events, vacations, digital innovation, educational content, and artist management. With a commitment to excellence and innovation, CYC Group has become a trusted partner for over 1500 clients across India.
Role Description
This is a full-time role for a Hotel Reservation Manager at CYC Group. As a Hotel Reservation Manager, you will be responsible for managing hotel reservations, coordinating with customers, ensuring excellent customer service, OTA management and driving sales. This is an on-site role located in the Kolkata metropolitan area.
Qualifications
- Reservations and Customer Service skills
- In-depth Knowledge in Hotel PMS and Hotel GDS
- OTA management
- Effective Communication and Sales skills
- Training and Leadership abilities
- Excellent problem-solving and organizational skills
- Proficiency in relevant software and systems
- Attention to detail and ability to multitask
- Knowledge of the hospitality industry and hotel operations
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