Hotel Reservation Manager

4 weeks ago


india CYC Group Full time

Company Description

CYC Group is a dynamic organization that offers a diverse range of services, including hotel booking, hotel aggregation, events, vacations, digital innovation, educational content, and artist management. With a commitment to excellence and innovation, CYC Group has become a trusted partner for over 1500 clients across India.


Role Description

This is a full-time role for a Hotel Reservation Manager at CYC Group. As a Hotel Reservation Manager, you will be responsible for managing hotel reservations, coordinating with customers, ensuring excellent customer service, OTA management and driving sales. This is an on-site role located in the Kolkata metropolitan area.


Qualifications

  • Reservations and Customer Service skills
  • In-depth Knowledge in Hotel PMS and Hotel GDS
  • OTA management
  • Effective Communication and Sales skills
  • Training and Leadership abilities
  • Excellent problem-solving and organizational skills
  • Proficiency in relevant software and systems
  • Attention to detail and ability to multitask
  • Knowledge of the hospitality industry and hotel operations


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