Malayalam voice process

23 hours ago


Pacific Remote Islands Marine National Monument, India Procode learning solutions private limited Full time

Company Description

Procode Learning Solutions Pvt Ltd

Role Description

This is a Full-time remote role for a Malayalam Voice Process Executive.Handle inbound and outbound calls from customers in Malayalam to address their questions, concerns, and complaints. Provide accurate and professional information about company products, services, and processes. Meet individual and team targets related to call quality, average handling time , and customer satisfaction.

Qualifications

  • Bachelor's degree or relevant experience.
  • Fluent in Malayalam and English.
  • Previous experience in a call center or customer service role is advantageous.
  • Strong problem-solving and multitasking skills.
  • Ability to handle stressful situations calmly and effectively
  • Laptop Mandatory

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote

Speak with the employer



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