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Technical Support Specialist

2 months ago

bhavnagar, India AuroMeera Technometrix Pvt. Ltd. Full time
Company Description

AuroMeera Technometrix Pvt. Ltd. is a dynamic IT company based in Bhavnagar, Gujarat, India, serving a global clientele. With a strong focus on the education management domain, we have successfully managed processes for numerous educational institutions since 2004. Our services are renowned for their consultative approach and customer-centricity, and we work closely with our clients to provide tailored solutions to meet their unique business needs.
Role Description

This is a full-time on-site role for a Technical Support Specialist located in Bhavnagar. The Technical Support Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring customer satisfaction. The role involves analyzing and resolving technical problems, assisting customers with their inquiries, and ensuring timely resolution of issues.
Qualifications

  • Technical Support, Troubleshooting, and Analytical Skills
  • Customer Support and Customer Satisfaction
  • Excellent problem-solving abilities
  • Strong communication and interpersonal skills
  • Ability to work well in a team
  • Experience in the IT industry is preferred
  • Bachelor's degree in Computer Science, Information Technology, or related field

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