Customer Care Executive

7 months ago


Bhavnagar, India Bangla Corporation Full time

CUSTOMER CARE EXECUTIVE
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience

**Salary**: ₹9,535.35 - ₹12,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Bhavnagar, Gujarat (required)

**Speak with the employer**
+91 7096606092



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